Dell 32 Curved Gaming S3222DGM S3222DGM Monitor Users Guide - Page 61

Product-specific problems, Troubleshooting, Specific, Symptoms, Possible Solutions, Aspect Ratio

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Product-specific problems Specific Symptoms Possible Solutions Screen image is too • Check the Aspect Ratio setting in the Display settings small OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the • Turn Off the monitor, unplug the power cord, plug it back, monitor with the and then turn On the monitor. buttons on the • Check if the OSD menu is locked. If yes, press and hold the bottom of the panel button 5 for four seconds to unlock. No Input Signal • Check the signal source. Ensure the computer is not in when user controls Standby Mode by moving the mouse or pressing any key are pressed on the keyboard. • Check if the video cable is plugged in properly. Disconnect and reconnect the video cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting │ 61

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Troubleshooting
│
61
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
• Check the
Aspect Ratio
setting in the
Display
settings
OSD.
• Reset the monitor to Factory Settings (
Factory Reset
).
Cannot adjust the
monitor with the
buttons on the
bottom of the panel
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check if the OSD menu is locked. If yes, press and hold the
button 5 for four seconds to unlock.
No Input Signal
when user controls
are pressed
• Check the signal source. Ensure the computer is not in
Standby Mode by moving the mouse or pressing any key
on the keyboard.
• Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.
• Reset the computer or video player.
The picture does
not fill the entire
screen
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.