Dell 7130cdn Color Laser Printer User Guide - Page 33

Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher), Mac OS X

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Network Basics Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher) The following procedure eliminates cabling, communication, and connection problems. Once you complete these steps, print a test page from your software application. Mac OS X, Version 10.3 and Higher Troubleshooting Perform these steps only for Mac OS X, versions 10.3 and higher: 1. Open the Network Utility, then click the Ping tab. 2. Enter the printer's IP address. 3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for your printer and computer. 4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer's control panel, verify that EtherTalk is enabled. If it is not, enable it in the control panel, and then reset the printer. b. Print the Configuration page and verify that EtherTalk is enabled. c. From the Configuration page, verify the Zone. If you have multiple zones on your network, verify that your printer appears in the desired zone. 5. If you are still unable to print, access Online Diagnostics Technical Support through the Embedded Web Server: a. Launch your Web browser. b. Enter the printer's IP address in the browser's Address field. c. Select Support. d. Click the Online Diagnostics Tool link to access Online Diagnostics. Dell 7130cdn Professional Color Printer 33 User Guide

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Network Basics
Dell 7130cdn Professional Color Printer
User Guide
33
Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)
The following procedure eliminates cabling, communication, and connection problems. Once you
complete these steps, print a test page from your software application.
Mac OS X, Version 10.3 and Higher Troubleshooting
Perform these steps
only
for Mac OS X, versions 10.3 and higher:
1.
Open the
Network Utility
, then click the
Ping
tab.
2.
Enter the printer’s IP address.
3.
Click
Ping
. If you do
not
get a response, confirm that your TCP/IP settings are correct for
your printer and computer.
4.
For
AppleTalk
, follow the steps below. For
TCP/IP
proceed to Step 5.
a.
From the printer’s control panel, verify that
EtherTalk
is enabled. If it is not, enable it in
the control panel, and then reset the printer.
b.
Print the Configuration page and verify that
EtherTalk
is enabled.
c.
From the Configuration page, verify the
Zone
. If you have multiple zones on your
network, verify that your printer appears in the desired zone.
5.
If you are still unable to print, access Online Diagnostics Technical Support through the
Embedded Web Server:
a.
Launch your Web browser.
b.
Enter the printer’s IP address in the browser’s
Address
field.
c.
Select
Support
.
d.
Click the
Online Diagnostics Tool
link to access Online Diagnostics.