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Dell Alienware 17 R3 Service Manual - Page 145

Getting help and contacting Alienware, Self-help resources, Contacting Alienware

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Getting help and contacting Alienware Self-help resources You can get information and help on Alienware products and services using these online self-help resources: Self-Help Information Accessing Windows Help Learn about Windows Self-Help Options Windows 10/Windows 8.1-In Windows search, type Help and Support, and press Enter. Windows 7-Click Start → Help and Support. Launch the: • Dell Help & Support app (Windows 10/Windows 8.1) • Get started app (Windows 10) • Help+Tips app (Windows 8.1) Information about Alienware products www.alienware.com and services Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on www.alienware.com/ gamingservices Videos providing step-by-step www.youtube.com/ instructions to service your computer alienwareservices Contacting Alienware To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com. NOTE: Availability varies by country and product, and some services may not be available in your country. 145

Section	Page
Alienware 17 Service Manual	3
Before working inside your computer	12
Before you begin	12
Safety instructions	12
Recommended tools	13
After working inside your computer	14
Removing the base panel	15
Procedure	15
Replacing the base panel	17
Procedure	17
Removing the memory modules	18
Prerequisites	18
Procedure	18
Replacing the memory modules	20
Procedure	20
Post-requisites	21
Removing the solid-state drives	22
Prerequisites	22
Procedure	22
Replacing the solid-state drives	24
Procedure	24
Post-requisites	24
Removing the hard drive	25
Prerequisites	25
Procedure	25
Replacing the hard drive	28
Procedure	28
Post-requisites	28
Removing the palm rest	29
Prerequisites	29
Procedure	30
Replacing the palm rest	36
Procedure	36
Post-requisites	36
Removing the power-button board	37
Prerequisites	37
Procedure	37
Replacing the power-button board	39
Procedure	39
Post-requisites	39
Removing the status-light board	40
Prerequisites	40
Procedure	40
Replacing the status-light board	42
Procedure	42
Post-requisites	42
Removing the keyboard	43
Prerequisites	43
Procedure	43
Replacing the keyboard	47
Procedure	47
Post-requisites	47
Removing the touch pad	48
Prerequisites	48
Procedure	49
Replacing the touch pad	51
Procedure	51
Post-requisites	51
Removing the display assembly	52
Prerequisites	52
Procedure	52
Replacing the display assembly	56
Procedure	56
Post-requisites	57
Removing the battery	58
Prerequisites	58
Procedure	58
Replacing the battery	61
Procedure	61
Post-requisites	61
Removing the I/O board	62
Prerequisites	62
Procedure	62
Replacing the I/O board	64
Procedure	64
Post-requisites	64
Removing the speakers	65
Prerequisites	65
Procedure	65
Replacing the speakers	68
Procedure	68
Post-requisites	68
Removing the front AlienFX LED boards	69
Prerequisites	69
Procedure	69
Replacing the front AlienFX LED board	71
Procedure	71
Post-requisites	71
Removing the processor fan	72
Prerequisites	72
Procedure	72
Replacing the processor fan	74
Procedure	74
Post-requisites	74
Removing the system board	75
Prerequisites	75
Procedure	75
Replacing the system board	79
Procedure	79
Post-requisites	79
Removing the wireless card	81
Prerequisites	81
Procedure	81
Replacing the wireless card	83
Procedure	83
Post-requisites	84
Removing the heat sink	85
Prerequisites	85
Procedure	85
Replacing the heat sink	87
Procedure	87
Post-requisites	87
Removing the coin-cell battery	88
Prerequisites	88
Procedure	88
Replacing the coin-cell battery	90
Procedure	90
Post-requisites	90
Removing the video-card fan	91
Prerequisites	91
Procedure	91
Replacing the video-card fan	93
Procedure	93
Post-requisites	93
Removing the power-adapter port	94
Prerequisites	94
Procedure	94
Replacing the power-adapter port	96
Procedure	96
Post-requisites	96
Removing the subwoofer	97
Prerequisites	97
Procedure	97
Replacing the subwoofer	99
Procedure	99
Post-requisites	99
Removing the display bezel	100
Prerequisites	100
Procedure	100
Replacing the display bezel	105
Procedure	105
Post-requisites	105
Removing the display panel	106
Prerequisites	106
Procedure	106
Replacing the display panel	109
Procedure	109
Post-requisites	109
Removing the display hinges	110
Prerequisites	110
Procedure	110
Replacing the display hinges	113
Procedure	113
Post-requisites	113
Removing the computer base	114
Prerequisites	114
Procedure	114
Replacing the computer base	116
Procedure	116
Post-requisites	116
Removing the logo board	117
Prerequisites	117
Procedure	118
Replacing the logo board	120
Procedure	120
Post-requisites	120
Removing the camera	121
Prerequisites	121
Procedure	121
Replacing the camera	123
Procedure	123
Post-requisites	123
Removing the display-panel AlienFX LEDs	124
Prerequisites	124
Procedure	125
Replacing the display-panel AlienFX LEDs	127
Procedure	127
Post-requisites	127
Removing the Alienware AlienHead LED board	128
Prerequisites	128
Procedure	128
Replacing the Alienware AlienHead LED board	131
Procedure	131
Post-requisites	131
Removing the display back-cover	132
Prerequisites	132
Procedure	132
Replacing the display back-cover	135
Procedure	135
Post-requisites	135
BIOS setup program	136
Overview	136
Entering BIOS setup program	136
BIOS setup program options	136
Boot sequence	142
Boot options	142
Changing boot sequence for the current boot	143
Changing boot sequence for future boots	143
Flashing the BIOS	144
Getting help and contacting Alienware	145
Self-help resources	145