Dell Alienware m15 Service Manual - Page 3

Contents

Before working inside your computer

................................................................................

8

Before you begin

................................................................................................................................................

8

After working inside your computer

..................................................................................

9

Safety instructions

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10

Electrostatic discharge—ESD protection

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10

ESD ﬁeld service kit

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11

Components of an ESD ﬁeld service kit

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11

ESD protection summary

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11

Transporting sensitive components

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12

Lifting equipment

........................................................................................................................................

12

Recommended tools

..........................................................................................................

13

Screw list

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14

Removing the base cover

..................................................................................................

16

Procedure

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16

Replacing the base cover

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19

Procedure

.........................................................................................................................................................

19

Removing the battery (half-length)

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22

Prerequisites

.....................................................................................................................................................

22

Procedure

.........................................................................................................................................................

22

Replacing the battery (half-length)

.................................................................................

23

Procedure

........................................................................................................................................................

23

Post-requisites

...................................................................................................................................................

23

Removing the battery (full-length)

..................................................................................

24

Prerequisites

.....................................................................................................................................................

24

Procedure

.........................................................................................................................................................

24

Replacing the battery (full-length)

..................................................................................

25

Procedure

........................................................................................................................................................

25

Post-requisites

..................................................................................................................................................

25

Removing the hard drive

..................................................................................................

26

Prerequisites

.....................................................................................................................................................

26

Procedure

.........................................................................................................................................................

26

3

Section	Page
Alienware m15 Service Manual	3
Before working inside your computer	8
Before you begin	8
After working inside your computer	9
Safety instructions	10
Electrostatic discharge—ESD protection	10
ESD field service kit	11
Components of an ESD field service kit	11
ESD protection summary	11
Transporting sensitive components	12
Lifting equipment	12
Recommended tools	13
Screw list	14
Removing the base cover	16
Procedure	16
Replacing the base cover	19
Procedure	19
Removing the battery (half-length)	22
Prerequisites	22
Procedure	22
Replacing the battery (half-length)	23
Procedure	23
Post-requisites	23
Removing the battery (full-length)	24
Prerequisites	24
Procedure	24
Replacing the battery (full-length)	25
Procedure	25
Post-requisites	25
Removing the hard drive	26
Prerequisites	26
Procedure	26
Replacing the hard drive	28
Procedure	28
Post-requisites	30
Removing the memory modules	31
Prerequisites	31
Procedure	31
Replacing the memory modules	33
Procedure	33
Post-requisites	33
Removing the heat sink	34
Prerequisites	34
Procedure	34
Replacing the heat sink	36
Procedure	36
Post-requisites	37
Removing the fans	38
Prerequisites	38
Procedure	38
Replacing the fans	40
Procedure	40
Post-requisites	41
Removing the wireless card	42
Prerequisites	42
Procedure	42
Replacing the wireless card	44
Procedure	44
Post-requisites	45
Removing the solid-state drive/Intel Optane memory module	46
Prerequisites	46
Procedure to remove M.2 2230 solid-state drive	46
Procedure to remove M.2 2280 solid-state drive	47
Replacing the solid-state drive/Intel Optane memory module	49
Procedure to replace M.2 2230 solid-state drive	49
Procedure to replace M.2 2280 solid-state drive	51
Post-requisites	52
Removing the I/O board	53
Prerequisites	53
Procedure	53
Replacing the I/O board	55
Procedure	55
Post-requisites	56
Removing the coin-cell battery	57
Prerequisites	57
Procedure	57
Replacing the coin-cell battery	58
Procedure	58
Post-requisites	58
Removing the touchpad	59
Prerequisites	59
Procedure	59
Replacing the touchpad	60
Procedure	60
Post-requisites	61
Removing the speakers	62
Prerequisites	62
Procedure	62
Replacing the speakers	63
Procedure	63
Post-requisites	63
Removing the power-adapter port	64
Prerequisites	64
Procedure	64
Replacing the power-adapter port	65
Procedure	65
Post-requisites	65
Removing the display assembly	66
Prerequisites	66
Procedure	66
Replacing the display assembly	69
Procedure	69
Post-requisites	71
Removing the system board	72
Prerequisites	72
Procedure	72
Replacing the system board	76
Procedure	76
Post-requisites	78
Entering the Service Tag in the BIOS setup program	78
Removing the power-button board	79
Prerequisites	79
Procedure	79
Replacing the power-button board	80
Procedure	80
Post-requisites	80
Removing the keyboard	81
Prerequisites	81
Procedure	81
Replacing the keyboard	83
Procedure	83
Post-requisites	90
Removing the palm rest	91
Prerequisites	91
Procedure	91
Replacing the palm rest	93
Procedure	93
Post-requisites	93
Device drivers	95
Intel Chipset Software Installation Utility	95
Video drivers	95
Intel Serial IO driver	95
Intel Trusted Execution Engine Interface	95
Intel Virtual Button driver	95
Wireless and Bluetooth drivers	95
System setup	96
BIOS overview	96
Entering BIOS setup program	96
Navigation keys	96
Boot Sequence	96
System setup options	97
Clearing CMOS settings	100
Clearing BIOS (System Setup) and System passwords	101
Troubleshooting	102
Flashing the BIOS	102
Flashing BIOS (USB key)	102
Enhanced Pre-Boot System Assessment (ePSA) diagnostics	102
Running the ePSA diagnostics	103
System diagnostic lights	103
Enabling Intel Optane memory	104
Disabling Intel Optane memory	104
WiFi power cycle	104
Flea power release	105
Getting help and contacting Alienware	106
Self-help resources	106

Dell Alienware m15 Service Manual - Page 3

Alienware m15 Service Manual

Page 3 highlights