Dell Alienware m17 Service Manual - Page 3

Contents

Before working inside your computer

................................................................................

9

Before you begin

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9

After working inside your computer

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10

Safety instructions

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11

Electrostatic discharge—ESD protection

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11

ESD ﬁeld service kit

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12

Components of an ESD ﬁeld service kit

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12

ESD protection summary

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12

Transporting sensitive components

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13

Lifting equipment

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13

Recommended tools

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14

Screw list

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15

Removing the base cover

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17

Procedure

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17

Replacing the base cover

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20

Procedure

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20

Removing the battery (half-length)

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23

Prerequisites

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23

Procedure

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23

Replacing the battery (half-length)

.................................................................................

24

Procedure

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24

Post-requisites

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24

Removing the battery (full-length)

..................................................................................

25

Prerequisites

.....................................................................................................................................................

25

Procedure

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25

Replacing the battery (full-length)

..................................................................................

26

Procedure

........................................................................................................................................................

26

Post-requisites

..................................................................................................................................................

26

Removing the hard drive

..................................................................................................

27

Prerequisites

.....................................................................................................................................................

27

Procedure

.........................................................................................................................................................

27

3

Section	Page
Alienware m17 Service Manual	3
Before working inside your computer	9
Before you begin	9
After working inside your computer	10
Safety instructions	11
Electrostatic discharge—ESD protection	11
ESD field service kit	12
Components of an ESD field service kit	12
ESD protection summary	12
Transporting sensitive components	13
Lifting equipment	13
Recommended tools	14
Screw list	15
Removing the base cover	17
Procedure	17
Replacing the base cover	20
Procedure	20
Removing the battery (half-length)	23
Prerequisites	23
Procedure	23
Replacing the battery (half-length)	24
Procedure	24
Post-requisites	24
Removing the battery (full-length)	25
Prerequisites	25
Procedure	25
Replacing the battery (full-length)	26
Procedure	26
Post-requisites	26
Removing the hard drive	27
Prerequisites	27
Procedure	27
Replacing the hard drive	29
Procedure	29
Post-requisites	31
Removing the memory modules	32
Prerequisites	32
Procedure	32
Replacing the memory modules	33
Procedure	33
Post-requisites	33
Removing the wireless card	34
Prerequisites	34
Procedure	34
Replacing the wireless card	36
Procedure	36
Post-requisites	37
Removing the solid-state drive/Intel Optane memory module	38
Prerequisites	38
Procedure to remove M.2 2230 card	38
Procedure to remove M.2 2280 card	39
Replacing the solid-state drive/Intel Optane memory module	41
Procedure to replace M.2 2230 card	41
Procedure to replace M.2 2280 card	43
Post-requisites	44
Removing the coin-cell battery	45
Prerequisites	45
Procedure	45
Replacing the coin-cell battery	46
Procedure	46
Post-requisites	46
Removing the touchpad	47
Prerequisites	47
Procedure	47
Replacing the touchpad	48
Procedure	48
Post-requisites	48
Removing the heat sink	49
Prerequisites	49
Procedure	49
Replacing the heat sink	51
Procedure	51
Post-requisites	52
Removing the fans	53
Prerequisites	53
Procedure	53
Replacing the fans	55
Procedure	55
Post-requisites	56
Removing the I/O board	57
Prerequisites	57
Procedure	57
Procedure	58
Replacing the I/O board	61
Procedure	61
Post-requisites	62
Removing the speakers	63
Prerequisites	63
Procedure	63
Replacing the speakers	64
Procedure	64
Post-requisites	64
Removing the display assembly	65
Prerequisites	65
Procedure	65
Replacing the display assembly	67
Procedure	67
Post-requisites	68
Removing the display bezel	69
Prerequisites	69
Procedure	69
Replacing the display bezel	70
Procedure	70
Post-requisites	70
Removing the camera	71
Prerequisites	71
Procedure	71
Replacing the camera	72
Procedure	72
Post-requisites	72
Removing the display hinges	73
Prerequisites	73
Procedure	73
Replacing the display hinges	74
Procedure	74
Post-requisites	74
Removing the display panel	75
Prerequisites	75
Procedure	75
Replacing the display panel	77
Procedure	77
Post-requisites	78
Removing the display back-cover and antenna assembly	79
Prerequisites	79
Procedure	79
Replacing the display back-cover and antenna assembly	80
Procedure	80
Post-requisites	80
Removing the system board	81
Prerequisites	81
Procedure	81
Replacing the system board	84
Procedure	84
Post-requisites	85
Entering the Service Tag in the BIOS setup program	86
Removing the power-button board	87
Prerequisites	87
Procedure	87
Replacing the power-button board	88
Procedure	88
Post-requisites	88
Removing the power-adapter port	89
Prerequisites	89
Procedure	89
Replacing the power-adapter port	91
Procedure	91
Post-requisites	91
Removing the keyboard	92
Prerequisites	92
Procedure	92
Replacing the keyboard	94
Procedure	94
Post-requisites	94
Removing the palm rest	96
Prerequisites	96
Procedure	96
Replacing the palm rest	98
Procedure	98
Post-requisites	98
Device drivers	100
Intel Chipset Software Installation Utility	100
Video drivers	100
Intel Serial IO driver	100
Intel Trusted Execution Engine Interface	100
Intel Virtual Button driver	100
Wireless and Bluetooth drivers	100
System setup	101
System setup	101
Entering BIOS setup program	101
Navigation keys	101
Boot Sequence	101
System setup options	102
Clearing CMOS settings	105
Clearing BIOS (System Setup) and System passwords	106
Troubleshooting	107
Flashing the BIOS	107
Flashing BIOS (USB key)	107
Enhanced Pre-Boot System Assessment (ePSA) diagnostics	107
Running the ePSA diagnostics	108
System diagnostic lights	108
Enabling Intel Optane memory	109
Disabling Intel Optane memory	109
WiFi power cycle	109
Flea power release	110
Getting help and contacting Dell	111
Self-help resources	111

Dell Alienware m17 Service Manual - Page 3

Alienware m17 Service Manual

Page 3 highlights