Dell Dimension 4200 Dell Dimension 4200 Solutions Guide - Page 4

Resolving Other Technical Problems, Internet Connection Problems - hard drive

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Printer Problems 23 If you cannot print to a parallel port printer 23 If you cannot print to a USB printer 24 Scanner Problems 24 Modem Problems 25 Mouse Problems 26 If the mouse does not respond 26 Keyboard Problems 26 Drive Problems 27 If you cannot save a file to a floppy disk 27 If you cannot play a music CD or install a program from a CD 27 If you cannot play a DVD movie 28 If the CD-RW drive stops writing 28 If you have a hard drive problem 29 Network Problems 29 Windows® Error Messages 29 General Program Problems 30 A program crashes 30 A program stops responding 30 A solid blue screen appears 30 Internet Connection Problems 31 E-Mail Problems 31 Resolving Other Technical Problems 32 Reinstalling Drivers 32 Reinstalling Windows 2000 33 Reinstalling Windows Me 35 4 Contents

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Contents
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
23
If you cannot print to a parallel port printer
. . . . . . . . . .
23
If you cannot print to a USB printer
. . . . . . . . . . . . . .
24
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
24
Modem Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
25
Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
26
If the mouse does not respond
. . . . . . . . . . . . . . . . .
26
Keyboard Problems
. . . . . . . . . . . . . . . . . . . . . . . .
26
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
27
If you cannot save a file to a floppy disk
. . . . . . . . . . . .
27
If you cannot play a music CD or install a
program from a CD
. . . . . . . . . . . . . . . . . . . . . .
27
If you cannot play a DVD movie
. . . . . . . . . . . . . . . .
28
If the CD-RW drive stops writing
. . . . . . . . . . . . . . . .
28
If you have a hard drive problem
. . . . . . . . . . . . . . . .
29
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
29
Windows
®
Error Messages
. . . . . . . . . . . . . . . . . . . .
29
General Program Problems
. . . . . . . . . . . . . . . . . . . .
30
A program crashes
. . . . . . . . . . . . . . . . . . . . . . .
30
A program stops responding
. . . . . . . . . . . . . . . . . .
30
A solid blue screen appears
. . . . . . . . . . . . . . . . . .
30
Internet Connection Problems
. . . . . . . . . . . . . . . . . .
31
E-Mail Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
31
Resolving Other Technical Problems
. . . . . . . . . . . . . . .
32
Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . . .
32
Reinstalling Windows 2000
. . . . . . . . . . . . . . . . . . . .
33
Reinstalling Windows Me
. . . . . . . . . . . . . . . . . . . . .
35