Dell Inspiron 1320 Setup Guide - Page 37

Lockups and Software Problems

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Lockups and Software Problems If the computer does not start up - Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Select the program that is no longer responding. 4. Click End Task. Solving Problems If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. If the computer stops responding or a solid blue screen appears - WARNING: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. 35

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35
Solving Problems
Lockups and Software
Problems
If the computer does not start up
— Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding
—
End the program:
Press <Ctrl><Shift><Esc> simultaneously.
1.
Click
2.
Applications
.
Select the program that is no longer
3.
responding.
Click
4.
End Task
.
If a program crashes repeatedly
— Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE:
Software usually includes
installation instructions in its
documentation or on the CD.
NOTE:
Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
If the computer stops responding or a solid blue
screen appears
—
WARNING:
You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.