Dell Inspiron 1427 Setup Guide - Page 27

Control Panel, If the computer stops responding

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If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding. 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the media (CD or DVD). If the computer stops responding - NOTICE: You might lose data if you are unable to perform an operating system shutdown. Turn off the computer. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. Troubleshooting If a program is designed for an earlier Microsoft® Windows® operating system - Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start → Control Panel → Programs → Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. 25

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Troubleshooting
25
If a program stops responding
—
End the program:
1.
Press <Ctrl><Shift><Esc> simultaneously.
2.
Click
Applications
.
3.
Click the program that is no longer responding.
4.
Click
End Task
.
If a program crashes repeatedly
— Check the
software documentation. If necessary, uninstall and
then reinstall the program.
If the computer stops responding
—
Turn off the computer. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer using the touch pad or mouse,
press and hold the power button for at least 8 to 10
seconds until the computer turns off and then restart
your computer.
If a program is designed for an earlier
Microsoft
®
Windows
®
operating system
—
Run the Program Compatibility Wizard. The Program
Compatibility Wizard configures a program so that it
runs in an environment similar to non-Windows Vista
operating system environments.
1.
Click
Start
→
Control Panel
→
Programs
→
Use an older program with this version of
Windows
.
2.
In the welcome screen, click
Next
.
3.
Follow the instructions on the screen.
NOTE:
Software usually includes installation
instructions in its documentation or on the media
(CD or DVD).
NOTICE:
You might lose data if you are unable to
perform an operating system shutdown.