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Dell OptiPlex 3010 Owners Manual - Page 48

Clear CMOS.

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LED Power Button Problem Description Troubleshooting Steps LED A possible expansion card failure has occurred. • Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer. • If the problem persists, reinstall the card you removed, then remove a different card and restart the computer. • Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts. Power Button Problem Description Troubleshooting Steps LED A possible system board resource and/or hardware failure has occurred. • Clear CMOS. • Disconnect all internal and external peripherals, and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one. • If the problem persists, the system board / system board component is faulty. Power Button Problem Description Troubleshooting Steps Some other failure has occurred. • Ensure that the display/monitor is plugged into a discrete graphic card. • Ensure that all hard drives and optical drive cables are properly connected to the system board. • If there is an error message on the screen identifying a problem with a device ( hard drive), check the device to make sure it is functioning properly. 48

Section	Page
Dell OptiPlex 3010 Desktop Owner's Manual	3
Working on Your Computer	7
Before Working Inside Your Computer	7
Turning Off Your Computer	8
After Working Inside Your Computer	8
Removing and Installing Components	9
Removing the Cover	9
Installing The Cover	9
Removing the Front Bezel	10
Installing The Front Bezel	10
Removing the Expansion Card	10
Installing The Expansion Card	12
Removing the Optical Drive	12
Installing The Optical Drive	13
Removing the Hard Drive	13
Installing The Hard Drive	15
Removing the Memory	15
Installing The Memory	16
Removing the Chassis Intrusion Switch	16
Installing The Chassis Intrusion Switch	17
Removing The Speaker	17
Installing The Speaker	18
Removing The Heat Sink and Processor	19
Installing The Heat Sink and Processor	20
Removing The Coin-Cell Battery	21
Installing The Coin-Cell Battery	21
Removing The Power-Switch Cable	21
Installing The Power-Switch Cable	22
Removing The Front Thermal Sensor	23
Installing The Front Thermal Sensor	24
Removing The System Fan	24
Installing The System Fan	26
Removing The Input/Output Panel	26
Installing The Input/Output Panel	27
Removing The Power Supply	27
Installing The Power Supply	29
Removing the System Board	30
Installing the System Board	31
Removing The PSU Thermal Sensor	31
Installing The PSU Thermal Sensor	32
System Setup	33
System Setup	33
Boot Menu	33
Boot Menu Enhancements	33
Timing Key Sequences	34
Beep Codes and Text Error Messages	34
Navigation	34
System Setup Options	35
Troubleshooting	43
Diagnostic LEDs	43
Diagnostic Light Patterns	43
Beep Codes	49
Error Messages	51
Address mark not found	51
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support.	51
Alert! Security override Jumper is installed.	51
Attachment failed to respond	51
Bad command or file name	51
Bad error-correction code (ECC) on disk read	51
Controller has failed	52
Data error	52
Decreasing available memory	52
Diskette drive 0 seek failure	52
Diskette read failure	52
Diskette subsystem reset failed	52
Gate A20 failure	52
General failure	52
Hard-disk drive configuration error	52
Hard-disk drive controller failure	53
Hard-disk drive failure	53
Hard-disk drive read failure	53
Invalid configuration information-please run SETUP program	53
Invalid Memory configuration, please populate DIMM1	53
Keyboard failure	53
Memory address line failure at address, read value expecting value	53
Memory allocation error	53
Memory data line failure at address, read value expecting value	53
Memory double word logic failure at address, read value expecting value	54
Memory odd/even logic failure at address, read value expecting value	54
Memory write/read failure at address, read value expecting value	54
Memory size in CMOS invalid	54
Memory tests terminated by keystroke	54
No boot device available	54
No boot sector on hard-disk drive	54
No timer tick interrupt	54
Non-system disk or disk error	54
Not a boot diskette	55
Plug and play configuration error	55
Read fault	55
Requested sector not found	55
Reset failed	55
Sector not found	55
Seek error	55
Shutdown failure	55
Time-of-day clock stopped	55
Time-of-day not set-please run the System Setup program	55
Timer chip counter 2 failed	56
Unexpected interrupt in protected mode	56
WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell.	56
Write fault	56
Write fault on selected drive	56
X:\\ is not accessible. The device is not ready	56
Specifications	57
Specification	57
Contacting Dell	63