Dell P2416D Dell Monitor Users Guide - Page 51

Product Specific Problems, Auto Adjust, Specific, Symptoms, What You, Experience, Possible Solutions

Page 51 highlights

Wrong Color Picture color not good Image retention Faint shadow from a static from the static image left on image displayed the monitor for appears on the a long period of screen time • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD. • Run the built-in diagnostics. • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms What You Experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen No Input Signal No picture, the when user LED light is white controls are pressed The picture The picture does not fill the cannot fill the entire screen height or width of the screen Possible Solutions • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button above the Power button for 10 seconds to unlock (for more information, see Lock). • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Replug the signal cable if necessary. • Reset the computer or video player. • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. NOTE: When choosing HDMI/DP mode, the Auto Adjust function will not be available. Troubleshooting | 51

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Troubleshooting
|
51
Product Specific Problems
NOTE:
When choosing HDMI/DP mode, the
Auto Adjust
function will not be
available.
Wrong Color
Picture color not
good
Change the settings of the
Preset Modes
in the
Color
menu
OSD depending on the application.
Adjust R/G/B value under
Custom Color
in
Color
menu
OSD.
Change the
Input Color Format
to PC RGB or YPbPr in the
Color
menu OSD.
Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management Modes
).
Alternatively, use a dynamically changing screensaver.
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
Check the
Aspect Ratio
setting in the
Display
menu OSD.
Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 10 seconds to
unlock (for more information, see
Lock
).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
Reset the computer or video player.
The picture
does not fill the
entire screen
The picture
cannot fill the
height or width
of the screen
Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
Run the built-in diagnostics.