Dell P2416D Dell Monitor Users Guide - Page 52

Universal Serial Bus (USB) Specific Problems, Specific, Symptoms, What You, Experience

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Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. High Speed USB 2.0 interface is slow High Speed USB 2.0 peripherals working slowly or not working at all • Check that your computer is USB 2.0-capable. • Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. 52 | Troubleshooting

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Troubleshooting
Universal Serial Bus (USB) Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
USB interface is
not working
USB peripherals
are not working
•
Check that your monitor is turned On.
•
Reconnect the upstream cable to your computer.
•
Reconnect the USB peripherals (downstream connector).
•
Switch Off and then turn On the monitor again.
•
Reboot the computer.
•
Some USB devices like external portable HDD require higher
electric current; connect the device directly to the
computer system.
High Speed
USB 2.0
interface is
slow
High Speed USB
2.0 peripherals
working slowly or
not working at all
•
Check that your computer is USB 2.0-capable.
•
Some computers have both USB 2.0 and USB 1.1 ports.
Ensure that the correct USB port is used.
•
Reconnect the upstream cable to your computer.
•
Reconnect the USB peripherals (downstream connector).
•
Reboot the computer.