Section |
Page |
Preface |
11 |
Document Organization |
11 |
Note, Caution, and Warning Icons |
12 |
Contacting Support |
12 |
Introduction |
13 |
AirWave—A Unified Wireless Network Command Center |
13 |
AirWave Management Platform |
13 |
Dell PowerConnect W Configuration |
14 |
VisualRF |
14 |
RAPIDS |
14 |
Master Console and Failover |
15 |
Integrating AirWave into the Network and Organizational Hierarchy |
15 |
Supported Browsers |
16 |
Installing and Getting Started in AirWave |
17 |
AirWave Hardware Requirements and Installation Media |
17 |
Installing Linux CentOS 5 (Phase 1) |
17 |
Installing AirWave Software (Phase 2) |
18 |
Getting Started |
18 |
Step 1: Configuring Date and Time, Checking for Prior Installations |
18 |
Date and Time |
18 |
Previous AirWave Installations |
18 |
Step 2: Installing AirWave Software |
19 |
Step 3: Checking the AirWave Installation |
19 |
Step 4: Assigning an IP Address to the AirWave System |
19 |
Step 5: Naming the AirWave Network Administration System |
20 |
Step 6: Assigning a Host Name to AirWave |
20 |
Step 7: Changing the Default Root Password |
20 |
Completing the Installation |
20 |
Configuring and Mapping Port Usage for AMP |
21 |
AirWave Navigation Basics |
22 |
Status Section |
22 |
Navigation Section |
23 |
Activity Section |
25 |
Help Links in the UI |
25 |
Common List Settings |
25 |
Buttons and Icons |
25 |
Getting Started with AirWave |
27 |
Configuring AMP |
29 |
Before You Begin |
29 |
Formatting the Top Header |
29 |
Customizing Columns in Lists |
30 |
Resetting Pagination Records |
31 |
Using the Pagination Widget |
31 |
Using Export CSV for Lists and Reports |
31 |
Defining Interactive Graph Display Preferences |
32 |
Customizing the Dashboard |
32 |
Customized Search |
34 |
Setting Severe Alert Warning Behavior |
34 |
Defining General AMP Server Settings |
35 |
Defining AMP Network Settings |
42 |
Creating AMP Users |
43 |
Creating AMP User Roles |
45 |
Configuring Timeout, Login Message, TACACS+ and RADIUS Authentication |
48 |
Setting Up Login Configuration Options |
48 |
Configuring TACACS+ Authentication |
49 |
Configuring RADIUS Authentication and Authorization |
50 |
Integrating a RADIUS Accounting Server |
51 |
Enabling AMP to Manage Your Devices |
52 |
Configuring Communication Settings for Discovered Devices |
52 |
Loading Device Firmware Onto AMP (optional) |
54 |
Overview of the Device Setup > Upload Firmware & Files Page |
54 |
Loading Firmware Files to AMP |
55 |
Using Web Auth Bundles in AMP |
56 |
Setting Up Device Types |
57 |
Configuring Cisco WLSE and WLSE Rogue Scanning |
58 |
Introduction to Cisco WLSE |
58 |
Configuring WLSE Initially in AMP |
58 |
Adding an ACS Server for WLSE |
59 |
Enabling Rogue Alerts for Cisco WLSE |
59 |
Configuring WLSE to Communicate with APs |
59 |
Discovering Devices |
59 |
Managing Devices |
59 |
Inventory Reporting |
60 |
Defining Access |
60 |
Grouping |
60 |
Configuring IOS APs for WDS Participation |
60 |
WDS Participation |
60 |
Primary or Secondary WDS |
60 |
Configuring ACS for WDS Authentication |
61 |
Configuring Cisco WLSE Rogue Scanning |
61 |
Configuring ACS Servers |
62 |
Integrating AMP with an Existing Network Management Solution (NMS) |
63 |
Auditing PCI Compliance on the Network |
65 |
Introduction to PCI Requirements |
65 |
PCI Auditing in the AMP Interface |
65 |
Enabling or Disabling PCI Auditing |
66 |
Deploying WMS Offload |
67 |
Overview of WMS Offload in AMP |
67 |
General Configuration Tasks Supporting WMS Offload in AMP |
68 |
Additional Information Supporting WMS Offload |
68 |
Configuring and Using Device Groups in AMP |
69 |
AMP Groups Overview |
70 |
Viewing All Defined Device Groups |
71 |
Configuring Basic Group Settings |
72 |
Adding and Configuring Group AAA Servers |
79 |
Configuring Group Security Settings |
80 |
Configuring Group SSIDs and VLANs |
82 |
Configuring Radio Settings for Device Groups |
86 |
Cisco WLC Group Configuration |
89 |
Accessing Cisco WLC Configuration |
89 |
Navigating Cisco WLC Configuration |
89 |
Configuring WLANs for Cisco WLC Devices |
90 |
Defining and Configuring LWAPP AP Groups for Cisco Devices |
92 |
Viewing and Creating Cisco AP Groups |
92 |
Configuring Cisco Controller Settings |
93 |
Configuring Wireless Parameters for Cisco Controllers |
93 |
Configuring Cisco WLC Security Parameters and Functions |
93 |
Configuring Management Settings for Cisco WLC |
94 |
Configuring Group PTMP Settings |
94 |
Configuring Proxim Mesh Radio Settings |
95 |
Configuring Group MAC Access Control Lists |
96 |
Specifying Minimum Firmware Versions for APs in a Group |
97 |
Comparing Device Groups |
98 |
Deleting a Group |
98 |
Changing Multiple Group Configurations |
99 |
Modifying Multiple Devices |
100 |
Using Global Groups for Group Configuration |
102 |
Discovering, Adding, and Managing Devices |
105 |
Device Discovery Overview |
105 |
Discovering and Adding Devices |
105 |
SNMP/HTTP Scanning |
106 |
Adding Networks for SNMP/HTTP Scanning |
106 |
Adding Credentials for Scanning |
106 |
Defining a Scan Set |
107 |
Running a Scan Set |
108 |
Enabling Cisco Discovery Protocol (CDP) |
109 |
Authorizing Devices to AMP from APs/Devices > New Page |
109 |
Manually Adding Individual Devices |
110 |
Adding Devices with the Device Setup > Add Page |
110 |
Adding Multiple Devices from a CSV File |
112 |
Adding Universal Devices |
113 |
Assigning Devices to the Ignored Page |
114 |
Monitoring Devices |
114 |
Viewing Device Monitoring Statistics |
115 |
Understanding the APs/Devices > Monitor Pages for All Device Types |
116 |
Monitoring Data Specific to Wireless Devices |
116 |
Evaluating Radio Statistics for an AP |
121 |
Overview of the Radio Statistics Page |
122 |
Viewing Real-Time ARM Statistics |
122 |
Issues Summary section |
122 |
802.11 Radio Counters Summary |
123 |
Radio Statistics Interactive Graphs |
123 |
Recent ARM Events Log |
124 |
Detected Interfering Devices Table |
125 |
Active BSSIDs Table |
126 |
Monitoring Data for Mesh Devices |
126 |
Monitoring Data for Wired Devices (Routers and Switches) |
127 |
Understanding the APs/Devices > Interfaces Page |
129 |
Auditing Device Configuration |
130 |
Using Device Folders (Optional) |
130 |
Configuring and Managing Devices |
131 |
Moving a Device from Monitor Only to Manage Read/Write Mode |
132 |
Configuring AP Settings |
132 |
Configuring Device Interfaces for Switches |
138 |
Individual Device Support and Firmware Upgrades |
140 |
Troubleshooting a Newly Discovered Down Device |
142 |
Setting up Dell Spectrum Analysis in AMP |
143 |
Spectrum Configurations and Prerequisites |
144 |
Setting up a Permanent Spectrum Dell AP Group |
144 |
Configuring an Individual AP to run in Spectrum Mode |
145 |
Configuring a Controller to use the Spectrum Profile |
146 |
Creating and Using Templates |
147 |
Group Templates |
147 |
Supported Device Templates |
147 |
Template Variables |
147 |
Viewing and Adding Templates |
148 |
Configuring General Template Files and Variables |
151 |
Configuring General Templates |
151 |
IOS Configuration File Template |
152 |
Device Configuration File on APs/Devices > Audit Configuration Page |
152 |
Using Template Syntax |
152 |
Using Directives to Eliminate Reporting of Configuration Mismatches |
153 |
Ignore_and_do_not_push Command |
153 |
Push_and_exclude Command |
153 |
Using Conditional Variables in Templates |
154 |
Using Substitution Variables in Templates |
154 |
Using AP-Specific Variables |
155 |
Configuring Cisco IOS Templates |
156 |
Applying Startup-config Files |
156 |
WDS Settings in Templates |
156 |
SCP Required Settings in Templates |
157 |
Supporting Multiple Radio Types via a Single IOS Template |
157 |
Configuring Single and Dual-Radio APs via a Single IOS Template |
157 |
Configuring Cisco Catalyst Switch Templates |
158 |
Configuring Symbol Controller / HP WESM Templates |
158 |
Configuring a Global Template |
160 |
Using RAPIDS and Rogue Classification |
163 |
Introduction to RAPIDS |
163 |
Viewing Overall Network Health on RAPIDS > Overview |
164 |
Setting Up RAPIDS |
165 |
Basic Configuration |
165 |
Rogue Containment Options |
167 |
Additional Settings |
168 |
Defining RAPIDS Rules |
168 |
Controller Classification with WMS Offload |
168 |
Device OUI Score |
169 |
Rogue Device Threat Level |
169 |
Viewing and Configuring RAPIDS Rules |
170 |
Deleting or Editing a Rule |
171 |
Recommended RAPIDS Rules |
172 |
Using RAPIDS Rules with Additional AMP Functions |
172 |
Viewing Rogues on the RAPIDS > List Page |
172 |
Overview of the RAPIDS > Detail Page |
175 |
Viewing Ignored Rogue Devices |
176 |
Using RAPIDS Workflow to Process Rogue Devices |
176 |
Score Override |
176 |
Using the Audit Log |
177 |
Additional Resources |
178 |
Performing Daily Administration in AirWave |
179 |
Monitoring and Supporting AMP with the System Pages |
179 |
Using the System > Status Page |
180 |
Viewing Device Events in System > Syslog & Traps |
181 |
Using the System > Event Log Page |
182 |
Viewing, Delivering and Responding to Triggers and Alerts |
183 |
Viewing Triggers |
183 |
Creating New Triggers |
183 |
Setting Triggers for Devices |
186 |
Setting Triggers for Interfaces and Radios |
187 |
Setting Triggers for Discovery |
187 |
Setting Triggers for Users |
188 |
Setting Triggers for RADIUS Authentication Issues |
188 |
Setting Triggers for IDS Events |
189 |
Setting Triggers for AMP Health |
189 |
Delivering Triggered Alerts |
189 |
Viewing Alerts |
190 |
Responding to Alerts |
191 |
Monitoring and Supporting WLAN Users |
191 |
Overview of the Users Pages |
192 |
Monitoring WLAN Users with the Users > Connected and Users > All Pages |
192 |
Supporting Guest WLAN Users With the Users > Guest Users Page |
195 |
Supporting RFID Tags With the Users > Tags Page |
197 |
Evaluating and Diagnosing User Status and Issues |
198 |
Evaluating User Status with the Users > User Detail Page |
198 |
Mobile Device Access Control in Users > User Detail and Users > Connected |
199 |
Classifying Dell PowerConnect W Devices in User Detail |
200 |
Quick Links for Users on Dell Devices |
201 |
Using the Deauthenticate User Feature |
201 |
Viewing a User’s Association History |
201 |
Evaluating User Status with the Users > Diagnostics Page |
202 |
Managing Mobile Devices with SOTI MobiControl and AirWave |
204 |
Overview of SOTI MobiControl |
204 |
Prerequisites for Using MobiControl with AirWave |
204 |
Adding a Mobile Device Management Server for MobiControl |
205 |
Accessing MobiControl from the Users > User Detail Page |
205 |
Monitoring and Supporting AMP with the Home Pages |
206 |
Monitoring AMP with the Home > Overview Page |
206 |
Viewing and Updating License Information |
208 |
Searching AMP with the Home > Search Page |
210 |
Accessing AirWave Documentation |
211 |
Configuring Your Own User Information with the Home > User Info Page |
211 |
Using the System > Configuration Change Jobs Page |
212 |
Using the System > Firmware Upgrade Jobs Page |
213 |
Using the System > Performance Page |
214 |
Supporting AMP Servers with the Master Console |
218 |
Using the Public Portal on Master Console |
218 |
Adding a Managed AMP with the Master Console |
219 |
Using Global Groups with Master Console |
220 |
Upgrading AirWave |
220 |
Upgrade Instructions |
220 |
Backing Up AirWave |
221 |
Viewing and Downloading Backups |
221 |
Running Backup on Demand |
221 |
Restoring from a Backup |
221 |
Using AirWave Failover for Backup |
222 |
Navigation Section of AMP Failover |
222 |
Adding Watched AMP Stations |
222 |
Logging out of AirWave |
223 |
Creating, Running, and Emailing Reports |
225 |
Overview of AMP Reports |
225 |
Reports > Definitions Page Overview |
225 |
Reports > Generated Page Overview |
227 |
Using Daily Reports |
228 |
Viewing Generated Reports |
228 |
Using Custom Reports |
229 |
Using the Dell License Report |
230 |
Using the Capacity Planning Report |
230 |
Using the Configuration Audit Report |
232 |
Using the Device Summary Report |
233 |
Using the Device Uptime Report |
235 |
Using the IDS Events Report |
236 |
Using the Inventory Report |
237 |
Using the Memory and CPU Utilization Report |
239 |
Using the Network Usage Report |
239 |
Using the New Rogue Devices Report |
240 |
Using the New Users Report |
243 |
Using the PCI Compliance Report |
243 |
Using the Port Usage Report |
244 |
Using the RADIUS Authentication Issues Report |
244 |
Using the RF Health Report |
245 |
Using the Rogue Containment Audit Report |
247 |
Using the User Session Report |
247 |
Defining Reports |
249 |
Emailing and Exporting Reports |
252 |
Emailing Reports in General Email Applications |
252 |
Emailing Reports to Smarthost |
252 |
Exporting Reports to XML or CSV |
252 |
Transferring Reports Using FTP |
252 |
Using the AMP Helpdesk |
253 |
Helpdesk Overview |
253 |
Enabling Helpdesk |
253 |
Monitoring Incidents with Helpdesk |
253 |
Creating a New Incident with Helpdesk |
255 |
Creating New Snapshots or Incident Relationships |
256 |
Using the Helpdesk Tab with an Existing Remedy Server |
256 |
Using VisualRF |
259 |
Features |
260 |
Useful Terms |
260 |
Starting VisualRF |
261 |
Basic QuickView Navigation |
261 |
Network View Navigation |
262 |
Overlays |
262 |
Display Menu |
263 |
Edit Menu |
263 |
Using the Settings in the VisualRF > Setup Page |
265 |
VisualRF Resource Utilization |
267 |
Configuring QuickView Personal Preferences |
268 |
Increasing Location Accuracy |
269 |
Adding Exterior Walls |
270 |
Location Training for Stationary Devices |
270 |
Adding Client Surveys |
271 |
Adding Location Probability Regions |
272 |
Adding an IDF |
273 |
Viewing Port Status on Deployed Switches |
274 |
Fine-Tuning Location Service in VisualRF > Setup |
274 |
Configuring Infrastructure |
275 |
Deploying APs for Client Location Accuracy |
275 |
Using QuickView to Assess RF Environments |
276 |
Viewing a Wireless User's RF Environment |
276 |
Tracking Location History |
277 |
Checking Signal Strength to Client Location |
278 |
Viewing an AP’s Wireless RF Environment |
278 |
Viewing a Floor Plan’s RF Environment |
279 |
Viewing a Network, Campus, Building’s RF Environment |
280 |
Viewing Campuses, Buildings, or Floors from a Tree View |
280 |
Planning and Provisioning |
280 |
Creating a New Campus |
281 |
Building Creation |
282 |
Importing a Floor Plan |
283 |
Editing a Floor Plan Image |
283 |
Cropping the Floor Plan Image |
284 |
Sizing a Non-CAD Floor Plan |
284 |
Removing Color from a Floor Plan Image |
285 |
Assigning Campus, Building and Floor Numbers |
285 |
Assigning Optional Planner, Owner, or Installer Information for the Floor Plan |
285 |
Controlling the Layers in the Uploaded Floor Plan (CAD only) |
285 |
Error Checking of CAD Images |
285 |
Last Steps in Editing an Uploaded Image |
286 |
Provisioning Existing Access Points onto the Floor Plan |
286 |
Automatically Provisioning APs onto a Floor Plan |
287 |
Tweaking a Planning Region |
288 |
Printing a Bill of Materials Report |
289 |
Importing and Exporting in VisualRF |
290 |
Exporting a campus |
290 |
Importing from CAD |
290 |
Batch Importing CAD Files |
290 |
Requirements |
290 |
Pre Processing Steps |
291 |
Upload Processing Steps |
291 |
Post Processing Steps |
291 |
Sample Upload Instruction XML File |
291 |
Common Importation Problems |
292 |
Importing from a Dell PowerConnect W-Series Controller |
292 |
Pre-Conversion Checklist |
292 |
Process on Controller |
292 |
Process on AMP |
292 |
VisualRF Location APIs |
292 |
Sample Device Location Response |
293 |
Sample Site Inventory Response |
293 |
Setting Up Dell PowerConnect W- Instant in AirWave |
295 |
Overview of Dell PowerConnect W-Instant |
295 |
Using Dell PowerConnect W-Instant with AMP |
295 |
Workflow of the Dell PowerConnect W-Instant and AMP Integration Process |
296 |
Setting up Dell PowerConnect W-Instant Hardware |
296 |
Required Personnel |
296 |
Creating your Organization String |
296 |
The Shared Secret Key |
297 |
Entering the Organization String and AirWave Information into the IAP |
297 |
Receiving the Virtual Controller as a New Device in AMP |
298 |
Verifying the Shared Secret and Adding the Device |
298 |
Remaining Manual Admin Tasks in AMP |
299 |
AMP Pages with Instant-Specific Features |
299 |
Other Available Features |
300 |
Firmware Image Management |
300 |
Intrusion Detection System |
300 |
Installing AirWave on VMware ESX 4.1 |
301 |
Creating a New Virtual Machine to Run AirWave |
301 |
Installing AirWave on the Virtual Machine |
301 |
AirWave Post-Installation Issues on VMware |
302 |