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Dell PowerConnect W-Airwave W-Airwave 7.3 User Guide - Page 56

Using Web Auth Bundles in AMP, Device Setup > Upload Firmware, & Files, Delete

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5. You can also import a CSV list of groups and their external TFTP firmware servers. Table 32 itemizes the settings of this page. Table 32 Supported Firmware Versions and Features Fields and Default Values Setting Default Description Type Aruba Controller Firmware Version None Description None Upload firmware Built-in files (and use built-in firmware) Use an external N/A firmware file server Use Group File Server Disabled Firmware File Server None IP Address Firmware Filename None Indicates the firmware file is used with the specified type. If you select an IOS device from the Type drop-down menu, you have the option of choosing a server protocol of TFTP or FTP. If you choose FTP, you may later notice that the firmware files are pushed to the device more quickly. With selection of some types, particularly Cisco controllers, you can specify the boot software version. Provides a user-configurable field to specify the firmware version number. Appears if you did not select the default Dell PowerConnect Controller type. Provides a user-configurable text description of the firmware file. Selects the TFTP server that access points use to download their firmware. The built-in TFTP server is recommended. If you choose to use an external TFTP server, enter the File Server IP Address and the Firmware Filename. You can also choose to assign the external TFTP server on a per-group basis. If you select this option, you must enter the IP address on the Groups > Firmware page. Complete the Firmware File Server IP Address field. NOTE: With selection of some Types, you are prompted with the Server Protocol field that lets you select which protocol to use, and this varies from device to device. If you select FTP, AMP uses an anonymous user for file upload. If you opt to use an external firmware file server, this additional option appears. This setting instructs AMP to use the server that is associated with the group instead of defining a server. Provides the IP address of the External TFTP Server (like SolarWinds) used for the firmware upgrade. This option displays when the user selects the Use an external firmware file option. Enter the name of the firmware file that needs to be uploaded. Ensure that the firmware file is in the TFTP root directory. If you are using a non-external server, you select Choose File to find your local copy of the file. NOTE: Additional fields may appear for multiple device types. AMP prompts you for additional firmware information as required. For example, Intel and Symbol distribute their firmware in two separate files: an image file and an HTML file. Both files must be uploaded to AMP for the firmware to be distributed successfully via AMP. 6. Select Add to import the firmware file. To delete a firmware file that has already been uploaded to AMP, return to the Device Setup > Upload Firmware & Files page, select the checkbox for the firmware file and select Delete. NOTE: A firmware file may not be deleted if it is the desired version for a group. Use the Group > Firmware page to investigate this potential setting and status. Using Web Auth Bundles in AMP Web authentication bundles are configuration files that support Cisco WLC wireless LAN controllers. This procedure requires that you have local or network access to a Web Auth configuration file for Cisco WLC devices. 56 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3

Section	Page
Preface	11
Document Organization	11
Note, Caution, and Warning Icons	12
Contacting Support	12
Introduction	13
AirWave—A Unified Wireless Network Command Center	13
AirWave Management Platform	13
Dell PowerConnect W Configuration	14
VisualRF	14
RAPIDS	14
Master Console and Failover	15
Integrating AirWave into the Network and Organizational Hierarchy	15
Supported Browsers	16
Installing and Getting Started in AirWave	17
AirWave Hardware Requirements and Installation Media	17
Installing Linux CentOS 5 (Phase 1)	17
Installing AirWave Software (Phase 2)	18
Getting Started	18
Step 1: Configuring Date and Time, Checking for Prior Installations	18
Date and Time	18
Previous AirWave Installations	18
Step 2: Installing AirWave Software	19
Step 3: Checking the AirWave Installation	19
Step 4: Assigning an IP Address to the AirWave System	19
Step 5: Naming the AirWave Network Administration System	20
Step 6: Assigning a Host Name to AirWave	20
Step 7: Changing the Default Root Password	20
Completing the Installation	20
Configuring and Mapping Port Usage for AMP	21
AirWave Navigation Basics	22
Status Section	22
Navigation Section	23
Activity Section	25
Help Links in the UI	25
Common List Settings	25
Buttons and Icons	25
Getting Started with AirWave	27
Configuring AMP	29
Before You Begin	29
Formatting the Top Header	29
Customizing Columns in Lists	30
Resetting Pagination Records	31
Using the Pagination Widget	31
Using Export CSV for Lists and Reports	31
Defining Interactive Graph Display Preferences	32
Customizing the Dashboard	32
Customized Search	34
Setting Severe Alert Warning Behavior	34
Defining General AMP Server Settings	35
Defining AMP Network Settings	42
Creating AMP Users	43
Creating AMP User Roles	45
Configuring Timeout, Login Message, TACACS+ and RADIUS Authentication	48
Setting Up Login Configuration Options	48
Configuring TACACS+ Authentication	49
Configuring RADIUS Authentication and Authorization	50
Integrating a RADIUS Accounting Server	51
Enabling AMP to Manage Your Devices	52
Configuring Communication Settings for Discovered Devices	52
Loading Device Firmware Onto AMP (optional)	54
Overview of the Device Setup > Upload Firmware & Files Page	54
Loading Firmware Files to AMP	55
Using Web Auth Bundles in AMP	56
Setting Up Device Types	57
Configuring Cisco WLSE and WLSE Rogue Scanning	58
Introduction to Cisco WLSE	58
Configuring WLSE Initially in AMP	58
Adding an ACS Server for WLSE	59
Enabling Rogue Alerts for Cisco WLSE	59
Configuring WLSE to Communicate with APs	59
Discovering Devices	59
Managing Devices	59
Inventory Reporting	60
Defining Access	60
Grouping	60
Configuring IOS APs for WDS Participation	60
WDS Participation	60
Primary or Secondary WDS	60
Configuring ACS for WDS Authentication	61
Configuring Cisco WLSE Rogue Scanning	61
Configuring ACS Servers	62
Integrating AMP with an Existing Network Management Solution (NMS)	63
Auditing PCI Compliance on the Network	65
Introduction to PCI Requirements	65
PCI Auditing in the AMP Interface	65
Enabling or Disabling PCI Auditing	66
Deploying WMS Offload	67
Overview of WMS Offload in AMP	67
General Configuration Tasks Supporting WMS Offload in AMP	68
Additional Information Supporting WMS Offload	68
Configuring and Using Device Groups in AMP	69
AMP Groups Overview	70
Viewing All Defined Device Groups	71
Configuring Basic Group Settings	72
Adding and Configuring Group AAA Servers	79
Configuring Group Security Settings	80
Configuring Group SSIDs and VLANs	82
Configuring Radio Settings for Device Groups	86
Cisco WLC Group Configuration	89
Accessing Cisco WLC Configuration	89
Navigating Cisco WLC Configuration	89
Configuring WLANs for Cisco WLC Devices	90
Defining and Configuring LWAPP AP Groups for Cisco Devices	92
Viewing and Creating Cisco AP Groups	92
Configuring Cisco Controller Settings	93
Configuring Wireless Parameters for Cisco Controllers	93
Configuring Cisco WLC Security Parameters and Functions	93
Configuring Management Settings for Cisco WLC	94
Configuring Group PTMP Settings	94
Configuring Proxim Mesh Radio Settings	95
Configuring Group MAC Access Control Lists	96
Specifying Minimum Firmware Versions for APs in a Group	97
Comparing Device Groups	98
Deleting a Group	98
Changing Multiple Group Configurations	99
Modifying Multiple Devices	100
Using Global Groups for Group Configuration	102
Discovering, Adding, and Managing Devices	105
Device Discovery Overview	105
Discovering and Adding Devices	105
SNMP/HTTP Scanning	106
Adding Networks for SNMP/HTTP Scanning	106
Adding Credentials for Scanning	106
Defining a Scan Set	107
Running a Scan Set	108
Enabling Cisco Discovery Protocol (CDP)	109
Authorizing Devices to AMP from APs/Devices > New Page	109
Manually Adding Individual Devices	110
Adding Devices with the Device Setup > Add Page	110
Adding Multiple Devices from a CSV File	112
Adding Universal Devices	113
Assigning Devices to the Ignored Page	114
Monitoring Devices	114
Viewing Device Monitoring Statistics	115
Understanding the APs/Devices > Monitor Pages for All Device Types	116
Monitoring Data Specific to Wireless Devices	116
Evaluating Radio Statistics for an AP	121
Overview of the Radio Statistics Page	122
Viewing Real-Time ARM Statistics	122
Issues Summary section	122
802.11 Radio Counters Summary	123
Radio Statistics Interactive Graphs	123
Recent ARM Events Log	124
Detected Interfering Devices Table	125
Active BSSIDs Table	126
Monitoring Data for Mesh Devices	126
Monitoring Data for Wired Devices (Routers and Switches)	127
Understanding the APs/Devices > Interfaces Page	129
Auditing Device Configuration	130
Using Device Folders (Optional)	130
Configuring and Managing Devices	131
Moving a Device from Monitor Only to Manage Read/Write Mode	132
Configuring AP Settings	132
Configuring Device Interfaces for Switches	138
Individual Device Support and Firmware Upgrades	140
Troubleshooting a Newly Discovered Down Device	142
Setting up Dell Spectrum Analysis in AMP	143
Spectrum Configurations and Prerequisites	144
Setting up a Permanent Spectrum Dell AP Group	144
Configuring an Individual AP to run in Spectrum Mode	145
Configuring a Controller to use the Spectrum Profile	146
Creating and Using Templates	147
Group Templates	147
Supported Device Templates	147
Template Variables	147
Viewing and Adding Templates	148
Configuring General Template Files and Variables	151
Configuring General Templates	151
IOS Configuration File Template	152
Device Configuration File on APs/Devices > Audit Configuration Page	152
Using Template Syntax	152
Using Directives to Eliminate Reporting of Configuration Mismatches	153
Ignore_and_do_not_push Command	153
Push_and_exclude Command	153
Using Conditional Variables in Templates	154
Using Substitution Variables in Templates	154
Using AP-Specific Variables	155
Configuring Cisco IOS Templates	156
Applying Startup-config Files	156
WDS Settings in Templates	156
SCP Required Settings in Templates	157
Supporting Multiple Radio Types via a Single IOS Template	157
Configuring Single and Dual-Radio APs via a Single IOS Template	157
Configuring Cisco Catalyst Switch Templates	158
Configuring Symbol Controller / HP WESM Templates	158
Configuring a Global Template	160
Using RAPIDS and Rogue Classification	163
Introduction to RAPIDS	163
Viewing Overall Network Health on RAPIDS > Overview	164
Setting Up RAPIDS	165
Basic Configuration	165
Rogue Containment Options	167
Additional Settings	168
Defining RAPIDS Rules	168
Controller Classification with WMS Offload	168
Device OUI Score	169
Rogue Device Threat Level	169
Viewing and Configuring RAPIDS Rules	170
Deleting or Editing a Rule	171
Recommended RAPIDS Rules	172
Using RAPIDS Rules with Additional AMP Functions	172
Viewing Rogues on the RAPIDS > List Page	172
Overview of the RAPIDS > Detail Page	175
Viewing Ignored Rogue Devices	176
Using RAPIDS Workflow to Process Rogue Devices	176
Score Override	176
Using the Audit Log	177
Additional Resources	178
Performing Daily Administration in AirWave	179
Monitoring and Supporting AMP with the System Pages	179
Using the System > Status Page	180
Viewing Device Events in System > Syslog & Traps	181
Using the System > Event Log Page	182
Viewing, Delivering and Responding to Triggers and Alerts	183
Viewing Triggers	183
Creating New Triggers	183
Setting Triggers for Devices	186
Setting Triggers for Interfaces and Radios	187
Setting Triggers for Discovery	187
Setting Triggers for Users	188
Setting Triggers for RADIUS Authentication Issues	188
Setting Triggers for IDS Events	189
Setting Triggers for AMP Health	189
Delivering Triggered Alerts	189
Viewing Alerts	190
Responding to Alerts	191
Monitoring and Supporting WLAN Users	191
Overview of the Users Pages	192
Monitoring WLAN Users with the Users > Connected and Users > All Pages	192
Supporting Guest WLAN Users With the Users > Guest Users Page	195
Supporting RFID Tags With the Users > Tags Page	197
Evaluating and Diagnosing User Status and Issues	198
Evaluating User Status with the Users > User Detail Page	198
Mobile Device Access Control in Users > User Detail and Users > Connected	199
Classifying Dell PowerConnect W Devices in User Detail	200
Quick Links for Users on Dell Devices	201
Using the Deauthenticate User Feature	201
Viewing a User’s Association History	201
Evaluating User Status with the Users > Diagnostics Page	202
Managing Mobile Devices with SOTI MobiControl and AirWave	204
Overview of SOTI MobiControl	204
Prerequisites for Using MobiControl with AirWave	204
Adding a Mobile Device Management Server for MobiControl	205
Accessing MobiControl from the Users > User Detail Page	205
Monitoring and Supporting AMP with the Home Pages	206
Monitoring AMP with the Home > Overview Page	206
Viewing and Updating License Information	208
Searching AMP with the Home > Search Page	210
Accessing AirWave Documentation	211
Configuring Your Own User Information with the Home > User Info Page	211
Using the System > Configuration Change Jobs Page	212
Using the System > Firmware Upgrade Jobs Page	213
Using the System > Performance Page	214
Supporting AMP Servers with the Master Console	218
Using the Public Portal on Master Console	218
Adding a Managed AMP with the Master Console	219
Using Global Groups with Master Console	220
Upgrading AirWave	220
Upgrade Instructions	220
Backing Up AirWave	221
Viewing and Downloading Backups	221
Running Backup on Demand	221
Restoring from a Backup	221
Using AirWave Failover for Backup	222
Navigation Section of AMP Failover	222
Adding Watched AMP Stations	222
Logging out of AirWave	223
Creating, Running, and Emailing Reports	225
Overview of AMP Reports	225
Reports > Definitions Page Overview	225
Reports > Generated Page Overview	227
Using Daily Reports	228
Viewing Generated Reports	228
Using Custom Reports	229
Using the Dell License Report	230
Using the Capacity Planning Report	230
Using the Configuration Audit Report	232
Using the Device Summary Report	233
Using the Device Uptime Report	235
Using the IDS Events Report	236
Using the Inventory Report	237
Using the Memory and CPU Utilization Report	239
Using the Network Usage Report	239
Using the New Rogue Devices Report	240
Using the New Users Report	243
Using the PCI Compliance Report	243
Using the Port Usage Report	244
Using the RADIUS Authentication Issues Report	244
Using the RF Health Report	245
Using the Rogue Containment Audit Report	247
Using the User Session Report	247
Defining Reports	249
Emailing and Exporting Reports	252
Emailing Reports in General Email Applications	252
Emailing Reports to Smarthost	252
Exporting Reports to XML or CSV	252
Transferring Reports Using FTP	252
Using the AMP Helpdesk	253
Helpdesk Overview	253
Enabling Helpdesk	253
Monitoring Incidents with Helpdesk	253
Creating a New Incident with Helpdesk	255
Creating New Snapshots or Incident Relationships	256
Using the Helpdesk Tab with an Existing Remedy Server	256
Using VisualRF	259
Features	260
Useful Terms	260
Starting VisualRF	261
Basic QuickView Navigation	261
Network View Navigation	262
Overlays	262
Display Menu	263
Edit Menu	263
Using the Settings in the VisualRF > Setup Page	265
VisualRF Resource Utilization	267
Configuring QuickView Personal Preferences	268
Increasing Location Accuracy	269
Adding Exterior Walls	270
Location Training for Stationary Devices	270
Adding Client Surveys	271
Adding Location Probability Regions	272
Adding an IDF	273
Viewing Port Status on Deployed Switches	274
Fine-Tuning Location Service in VisualRF > Setup	274
Configuring Infrastructure	275
Deploying APs for Client Location Accuracy	275
Using QuickView to Assess RF Environments	276
Viewing a Wireless User's RF Environment	276
Tracking Location History	277
Checking Signal Strength to Client Location	278
Viewing an AP’s Wireless RF Environment	278
Viewing a Floor Plan’s RF Environment	279
Viewing a Network, Campus, Building’s RF Environment	280
Viewing Campuses, Buildings, or Floors from a Tree View	280
Planning and Provisioning	280
Creating a New Campus	281
Building Creation	282
Importing a Floor Plan	283
Editing a Floor Plan Image	283
Cropping the Floor Plan Image	284
Sizing a Non-CAD Floor Plan	284
Removing Color from a Floor Plan Image	285
Assigning Campus, Building and Floor Numbers	285
Assigning Optional Planner, Owner, or Installer Information for the Floor Plan	285
Controlling the Layers in the Uploaded Floor Plan (CAD only)	285
Error Checking of CAD Images	285
Last Steps in Editing an Uploaded Image	286
Provisioning Existing Access Points onto the Floor Plan	286
Automatically Provisioning APs onto a Floor Plan	287
Tweaking a Planning Region	288
Printing a Bill of Materials Report	289
Importing and Exporting in VisualRF	290
Exporting a campus	290
Importing from CAD	290
Batch Importing CAD Files	290
Requirements	290
Pre Processing Steps	291
Upload Processing Steps	291
Post Processing Steps	291
Sample Upload Instruction XML File	291
Common Importation Problems	292
Importing from a Dell PowerConnect W-Series Controller	292
Pre-Conversion Checklist	292
Process on Controller	292
Process on AMP	292
VisualRF Location APIs	292
Sample Device Location Response	293
Sample Site Inventory Response	293
Setting Up Dell PowerConnect W- Instant in AirWave	295
Overview of Dell PowerConnect W-Instant	295
Using Dell PowerConnect W-Instant with AMP	295
Workflow of the Dell PowerConnect W-Instant and AMP Integration Process	296
Setting up Dell PowerConnect W-Instant Hardware	296
Required Personnel	296
Creating your Organization String	296
The Shared Secret Key	297
Entering the Organization String and AirWave Information into the IAP	297
Receiving the Virtual Controller as a New Device in AMP	298
Verifying the Shared Secret and Adding the Device	298
Remaining Manual Admin Tasks in AMP	299
AMP Pages with Instant-Specific Features	299
Other Available Features	300
Firmware Image Management	300
Intrusion Detection System	300
Installing AirWave on VMware ESX 4.1	301
Creating a New Virtual Machine to Run AirWave	301
Installing AirWave on the Virtual Machine	301
AirWave Post-Installation Issues on VMware	302

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Configuring AMP

Dell PowerConnect W-AirWave

| Version 7.3

You can also import a CSV list of groups and their external TFTP firmware servers.

Table 32

itemizes the

settings of this page.

Select

Add

to import the firmware file.

To delete a firmware file that has already been uploaded to AMP, return to the

Device Setup > Upload Firmware

& Files

page, select the checkbox for the firmware file and select

Delete

Using Web Auth Bundles in AMP

Web authentication bundles are configuration files that support Cisco WLC wireless LAN controllers. This

procedure requires that you have local or network access to a Web Auth configuration file for Cisco WLC

devices.

Table 32

Supported Firmware Versions and Features Fields and Default Values

Setting

Default

Description

Type

Aruba

Controller

Indicates the firmware file is used with the specified type. If you select an IOS device from

the

Type

drop-down menu, you have the option of choosing a server protocol of TFTP or

FTP. If you choose FTP, you may later notice that the firmware files are pushed to the

device more quickly.

With selection of some types, particularly Cisco controllers, you can specify the boot

software version.

Firmware Version

None

Provides a user-configurable field to specify the firmware version number. Appears if you

did not select the default

Dell PowerConnect Controller

type.

Description

None

Provides a user-configurable text description of the firmware file.

Upload firmware

files (and use built-in

firmware)

Built-in

Selects the TFTP server that access points use to download their firmware. The built-in

TFTP server is recommended.

If you choose to use an external TFTP server, enter the

File Server IP Address

and the

Firmware Filename

Use an external

firmware file server

N/A

You can also choose to assign the external TFTP server on a per-group basis. If you select

this option, you must enter the IP address on the

Groups > Firmware

page. Complete the

Firmware File Server IP Address

field.

NOTE:

With selection of some Types, you are prompted with the Server Protocol field that

lets you select which protocol to use, and this varies from device to device. If you select

FTP, AMP uses an anonymous user for file upload.

Use Group File

Server

Disabled

If you opt to use an external firmware file server, this additional option appears. This

setting instructs AMP to use the server that is associated with the group instead of

defining a server.

Firmware File Server

IP Address

None

Provides the IP address of the External TFTP Server (like SolarWinds) used for the

firmware upgrade. This option displays when the user selects the

Use an external

firmware file

option.

Firmware Filename

None

Enter the name of the firmware file that needs to be uploaded. Ensure that the firmware

file is in the TFTP root directory. If you are using a non-external server, you select

Choose

File

to find your local copy of the file.

NOTE:

Additional fields may appear for multiple device types. AMP prompts you for additional firmware information as required.

For example, Intel and Symbol distribute their firmware in two separate files: an image file and an HTML file. Both files must be

uploaded to AMP for the firmware to be distributed successfully via AMP.

NOTE:

A firmware file may not be deleted if it is the desired version for a group. Use the

Group > Firmware

page to investigate this

potential setting and status.