Dell PowerEdge R830 EMC PowerEdge Servers Troubleshooting Guide - Page 103

No POST issues in iDRAC, Troubleshooting a No POST situation

Get Dell PowerEdge R830 PDF manuals and user guides View all Dell PowerEdge R830 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 103 highlights

No POST issues in iDRAC This section provides details on troubleshooting iDRAC issues. "First Boot Device cannot be set" error message is displayed when configuring a boot device during POST. Description The error message "First Boot Device cannot be set. Either the system BIOS is out-of-date, or the server needs a reboot for the settings to take effect" displays in the POST mode. Resolution Allow the server to completely boot to the OS or turn off the server before setting a vFlash partition to the first boot device. This allows the server to boot to the vFlash partition and the error will no longer be seen. "Alert! iDRAC6 not responding.. Power required may exceed PSU wattage..." error message is displayed at POST during a reboot. Description An error message "Alert! iDRAC6 not responding.. Power required may exceed PSU wattage. Alert! Continuing system boot accepts risk that system may power without warning. Strike the F1 key to continue, F2 to run the system setup program" is displayed at POST during a reboot. Resolution Perform the following steps: 1. Reboot the server to resolve the issue. 2. Remove the AC power for 30 seconds. Once AC power is re-applied, allow two minutes for the iDRAc to complete POST or initialize. 3. Check if the Network Adapter is updated to the latest firmware. Troubleshooting a No POST situation Power On Self Test (POST) is a series of diagnostic tests that run automatically when you turn on your system. POST tests the memory, the keyboard and the disk drivers. If the test is successful, the computer boots itself, else the system displays an LED error or an error message in the LCD panel. This situation is called No POST. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: When removing or replacing parts, always turn off the server, remove the power cord, and wait for ten seconds for the static flea power to drain. Reconnect the power cord, wait for a minute and turn on the server. This allows time for the Baseboard Management Controller (BMC) to power up. Error messages may not be reported correctly if the static flea power is not fully drained. For more information on removing and installing hardware components, see your system's Owner's Manual at www.dell.com/poweredgemanuals. NOTE: Ensure that you give enough time for the server to POST. Newer systems may take up to three minutes before any video appears during the POST. During this period, a message on the LCD screen is displayed, which indicates that the server is booting. Troubleshooting operating system issues 103

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
No POST issues in iDRAC
This section provides details on troubleshooting iDRAC issues.
“First Boot Device cannot be set” error message is
displayed when configuring a boot device during POST.
Description
The error message “First Boot Device cannot be set. Either the system BIOS is out-of-date, or the server needs a reboot for the settings
to take effect” displays in the POST mode.
Resolution
Allow the server to completely boot to the OS or turn off the server before setting a vFlash partition to the first boot device. This allows
the server to boot to the vFlash partition and the error will no longer be seen.
“Alert! iDRAC6 not responding.. Power required may
exceed PSU wattage...” error message is displayed at
POST during a reboot.
Description
An error message “Alert! iDRAC6 not responding.. Power required may exceed PSU wattage. Alert! Continuing system boot accepts risk
that system may power without warning. Strike the F1 key to continue, F2 to run the system setup program" is displayed at POST during a
reboot.
Resolution
Perform the following steps:
1.
Reboot the server to resolve the issue.
2.
Remove the AC power for 30 seconds. Once AC power is re-applied, allow two minutes for the iDRAc to complete POST or initialize.
3.
Check if the Network Adapter is updated to the latest firmware.
Troubleshooting a No POST situation
Power On Self Test (POST) is a series of diagnostic tests that run automatically when you turn on your system. POST tests the memory,
the keyboard and the disk drivers. If the test is successful, the computer boots itself, else the system displays an LED error or an error
message in the LCD panel. This situation is called No POST.
Prerequisites
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
NOTE:
When removing or replacing parts, always turn off the server, remove the power cord, and wait for ten seconds
for the static flea power to drain. Reconnect the power cord, wait for a minute and turn on the server. This allows time
for the Baseboard Management Controller (BMC) to power up. Error messages may not be reported correctly if the
static flea power is not fully drained. For more information on removing and installing hardware components, see your
system’s
Owner’s Manual
at
www.dell.com/poweredgemanuals
.
NOTE:
Ensure that you give enough time for the server to POST. Newer systems may take up to three minutes before
any video appears during the POST. During this period, a message on the LCD screen is displayed, which indicates that
the server is booting.
Troubleshooting operating system issues
103