Dell PowerEdge R830 EMC PowerEdge Servers Troubleshooting Guide - Page 32

Tape Drive - Tape Drive [d], Diagnostics - Fatal: The module

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Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message Description Steps 4. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8017 BIOS - Battery - BIOS has no support for battery health This optional feature may not be 1. Update to the latest BIOS supported. version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8018 Diagnostics - Fatal: The module The system may be unstable. reported multiple test results!! 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8019 Diagnostics - Unable to log to NVRAM The system may be unstable. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8020 Diagnostics - Low memory. [d]k The system may be unstable. bytes free! 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8115 Diagnostics - Unable to stop all The system may be unstable. APs 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8154 Tape Drive - Tape Drive [d] S/N [s], ULTRIUM [d] media found but drive. Requires ULTRIUM [s] for [s] Install the correct tape drive media. 1. Use correct tape drive media. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8155 Tape Drive - Tape Drive [d] S/N [s], data read does not match data written Try different tape drive media. 1. Use different tape drive media. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8156 Tape Drive - Tape Drive [d] S/N [s], no media cannot test drive Insert writable tape drive media. 1. Insert writable media. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8157 Tape Drive - Tape Drive [d] - Tape drive model is unknown S/N [s], drive is not a supported and not supported by drive diagnostics. 1. Reseat the Drive. 2. Test with a known good drive if possible. 3. Repeat the PSA diagnostics. 4. If failure continues, contact Dell Technical Support 32 Running diagnostics

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Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message
Description
Steps
4.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8017
BIOS - Battery - BIOS has no
support for battery health
This optional feature may not be
supported.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8018
Diagnostics - Fatal: The module
reported multiple test results!!
The system may be unstable.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8019
Diagnostics - Unable to log to
NVRAM
The system may be unstable.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8020
Diagnostics - Low memory. [d]k
bytes free!
The system may be unstable.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8115
Diagnostics - Unable to stop all
APs
The system may be unstable.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8154
Tape Drive - Tape Drive [d] -
S/N [s], ULTRIUM [d] media
found but drive. Requires
ULTRIUM [s] for [s]
Install the correct tape drive
media.
1.
Use correct tape drive
media.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8155
Tape Drive - Tape Drive [d] -
S/N [s], data read does not
match data written
Try different tape drive media.
1.
Use different tape drive
media.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8156
Tape Drive - Tape Drive [d] -
S/N [s], no media cannot test
drive
Insert writable tape drive media.
1.
Insert writable media.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8157
Tape Drive - Tape Drive [d] -
S/N [s], drive is not a supported
drive
Tape drive model is unknown
and not supported by
diagnostics.
1.
Reseat the Drive.
2.
Test with a known good
drive if possible.
3.
Repeat the PSA diagnostics.
4.
If failure continues, contact
Dell Technical Support
32
Running diagnostics