Dell PowerVault 110T LTO3 User Guide - Page 26

Tape Alert - powervault lto 3 error codes

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5. Disconnect the internal power cable from the power connector (see number 3 in Figure 1). 6. Disconnect the internal SCSI ID cable from the SCSI ID connector (see number 2 in Figure 1). 7. Disconnect the internal SCSI cable from the SCSI connector (see number 1 in Figure 1). 8. Remove the tape drive from the system and remove any mounting screws or rails from the side or bottom of the tape drive. 9. To reassemble, reverse these steps. Figure 1. Rear View of the Tape Drive Tape Alert TapeAlert is a patented technology and standard of the American National Standards Institute (ANSI) that defines conditions and problems that are experienced by tape drives. The technology enables a system to read TapeAlert flags from a tape drive through the SCSI interface. The system reads the flags from Log Sense Page 0x2E. TapeAlert Flags Table 5 lists the TapeAlert flags that are supported by the Dell PowerVault 110T LTO-3 Tape Drive. Table 5. TapeAlert Flags and Descriptions TapeAlert Flags Supported by the Tape Drive Flag Number Flag Parameter (in hex) Flag Description Action Required 3 03h Hard error Set for any unrecoverable read, write, or positioning error. (This flag is set in See the Action Required column for Flag 4, 5, or 6 in this table. conjunction with flags 4, 5, or 6.) 4 04h Media Set for any unrecoverable read, write, or positioning error that is due to a faulty Contact Dell technical support. tape cartridge. 5 05h Read failure Set for any unrecoverable read error where isolation is uncertain and failure could be due to a faulty tape cartridge or to faulty drive hardware. If Flag 4 is also set, the cartridge is defective. Contact Dell technical support. If Flag 4 is not set, see error code 6 in "Descriptions and Corrective Actions." 6 06h Write failure Set for any unrecoverable write or positioning error where isolation is uncertain and failure could be due to a faulty tape cartridge or to faulty drive hardware. If Flag 9 is also set, make sure that the write-protect switch is set so that data can be written to the tape (see the Setting the Write-Protect Switch section in "Using the Tape Drive"). If Flag 4 is also set, the cartridge is defective. Replace the tape cartridge. If Flag 4 is not set, see error code 6 in "Descriptions and Corrective Actions." 8 08h Not data grade Set when severe servo errors occur while Replace the tape cartridge. If this error occurs with multiple tapes, loading a tape cartridge. see error code 6 in "Descriptions and Corrective Actions." 9 09h Write protect Make sure that the cartridge's write-protect switch is set so that Set when the tape drive detects that the the tape drive can write data to the tape (see the Setting the tape cartridge is write-protected. Write-Protect Switch section in "Using the Tape Drive"). 10 0Ah No removal Set when the tape drive receives an UNLOAD command after the system prevented the tape cartridge from being removed. Refer to the documentation for your system's operating system. 11 0Bh Cleaning media Set when you load a cleaning cartridge into the drive. No action required. 12 0Ch Unsupported format Set when you load an unsupported cartridge type into the drive or when the Use a supported tape cartridge. cartridge format has been corrupted. 15 0Fh Cartridge memory Set when a cartridge memory (CM) failure Replace the cartridge. If this error occurs on multiple tapes, see chip failure is detected on the loaded tape cartridge. error code 6 in "Descriptions and Corrective Actions." 16 10h Forced eject Set when you manually unload the tape cartridge while the drive was reading or writing. No action required. 18 12h Tape directory corrupted in the cartridge memory Set when the drive detects that the tape directory in the cartridge memory has Reread all data from the tape to rebuild the tape directory. been corrupted.

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5.
Disconnect the internal power cable from the power connector (see number 3 in
Figure 1
).
6.
Disconnect the internal SCSI ID cable from the SCSI ID connector (see number 2 in
Figure 1
).
7.
Disconnect the internal SCSI cable from the SCSI connector (see number 1 in
Figure 1
).
8.
Remove the tape drive from the system and remove any mounting screws or rails from the side or bottom of the tape drive.
9.
To reassemble, reverse these steps.
Figure 1. Rear View of the Tape Drive
Tape Alert
TapeAlert is a patented technology and standard of the American National Standards Institute (ANSI) that defines conditions and problems that are
experienced by tape drives. The technology enables a system to read TapeAlert flags from a tape drive through the SCSI interface. The system reads the flags
from Log Sense Page 0x2E.
TapeAlert Flags
Table 5 lists the TapeAlert flags that are supported by the Dell PowerVault 110T LTO-3 Tape Drive.
Table 5.
TapeAlert Flags and Descriptions
TapeAlert Flags Supported by the Tape Drive
Flag
Number
Flag
Parameter
(in hex)
Flag
Description
Action Required
3
03h
Hard error
Set for any unrecoverable read, write, or
positioning error. (This flag is set in
conjunction with flags 4, 5, or 6.)
See the Action Required column for Flag 4, 5, or 6 in this table.
4
04h
Media
Set for any unrecoverable read, write, or
positioning error that is due to a faulty
tape cartridge.
Contact Dell technical support.
5
05h
Read failure
Set for any unrecoverable read error
where isolation is uncertain and failure
could be due to a faulty tape cartridge or
to faulty drive hardware.
If Flag 4 is also set, the cartridge is defective. Contact Dell
technical support. If Flag 4 is not set, see error code 6 in
"
Descriptions and Corrective Actions
."
6
06h
Write failure
Set for any unrecoverable write or
positioning error where isolation is
uncertain and failure could be due to a
faulty tape cartridge or to faulty drive
hardware.
If Flag 9 is also set, make sure that the write-protect switch is set
so that data can be written to the tape (see the Setting the
Write-Protect Switch section in "
Using the Tape Drive
"). If Flag 4 is
also set, the cartridge is defective. Replace the tape cartridge. If
Flag 4 is not set, see error code 6 in "
Descriptions and Corrective
Actions
."
8
08h
Not data grade
Set when severe servo errors occur while
loading a tape cartridge.
Replace the tape cartridge. If this error occurs with multiple tapes,
see error code 6 in "
Descriptions and Corrective Actions
."
9
09h
Write protect
Set when the tape drive detects that the
tape cartridge is write-protected.
Make sure that the cartridge's write-protect switch is set so that
the tape drive can write data to the tape (see the Setting the
Write-Protect Switch section in "
Using the Tape Drive
").
10
0Ah
No removal
Set when the tape drive receives an
UNLOAD command after the system
prevented the tape cartridge from being
removed.
Refer to the documentation for your system's operating system.
11
0Bh
Cleaning media
Set when you load a cleaning cartridge
into the drive.
No action required.
12
0Ch
Unsupported
format
Set when you load an unsupported
cartridge type into the drive or when the
cartridge format has been corrupted.
Use a supported tape cartridge.
15
0Fh
Cartridge memory
chip failure
Set when a cartridge memory (CM) failure
is detected on the loaded tape cartridge.
Replace the cartridge. If this error occurs on multiple tapes, see
error code 6 in "
Descriptions and Corrective Actions
."
16
10h
Forced eject
Set when you manually unload the tape
cartridge while the drive was reading or
writing.
No action required.
18
12h
Tape directory
corrupted in the
cartridge memory
Set when the drive detects that the tape
directory in the cartridge memory has
been corrupted.
Reread all data from the tape to rebuild the tape directory.