Dell PowerVault 50F Dell PowerVault 56F 16-Port Fibre Channel Switch Inst - Page 117
Dell Accessories, Express Service Code
View all Dell PowerVault 50F manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 117 highlights
This chapter describes the tools Dell provides to help you when you have a problem with your system. It also tells you when and how to call Dell for technical or customer assistance. If you need assistance with a technical problem, perform the following steps: 1. Run the Dell Diagnostics. 2. Complete the troubleshooting checks in Chapter 5, "Troubleshooting." 3. Make a copy of the Diagnostics Checklist (found later in this chapter), and fill it out. 4. Use Dell's extensive suite of online services available at Dell's World Wide Web site (http://www.dell.com) for help with installation and troubleshooting procedures. For more information, refer to "World Wide Web" found later in this chapter. 5. If the preceding steps have not resolved the problem, call Dell for technical assistance. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Dell's Express Service Code system may not be available in all countries. For instructions on using the technical support service, refer to "Technical Support Service" and "Before You Call" found later in this chapter. support.dell.com Getting Help 7-1