Dell Precision 360 Setup and Quick Reference Guide - Page 28

Error Messages, System Lights, User's Guide

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www.dell.com | support.dell.com Error Messages NOTE: If the message is not listed, see the documentation for either the operating system or the program that was running when the message appeared. If an error occurs during start-up, a message may be displayed on the monitor identifying the problem. See "Error Messages" in the User's Guide for suggestions on resolving any problems. System Lights Your computer has a number of lights that can help you analyze and solve problems. Power Light Solid green Blinking green Hard-Drive Light N/A Blank Blinks green N/A several times and then turns off Solid yellow N/A Blinking yellow Blank Problem Description Suggested Resolution Power is on, and the computer is operating normally. The computer is in the suspended state (Microsoft® Windows® 2000 and Windows XP). A configuration error exists. No corrective action is required. Press the power button, move the mouse, or press a key on the keyboard to wake the computer. See "Power Button" in your User's Guide. Check the diagnostic lights to see if the specific problem is identified. The Dell Diagnostics is running a test, or a device on the system board may be faulty or incorrectly installed. A power supply or system board failure has occurred. If the Dell Diagnostics is running, allow the testing to complete. Check the diagnostic lights to see if the specific problem is identified. See "System Board Problems" in your User's Guide. If the computer does not boot, contact Dell for technical assistance. Check the diagnostic lights to see if the specific problem is identified. See "Power Problems" and "System Board Problems" in your User's Guide. 28 Setup and Quick Re ference Guide

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28
Setup and Quick Reference Guide
www.dell.com | support.dell.com
Error Messages
NOTE:
If the message is not listed, see the documentation for either the operating system or the
program that was running when the message appeared.
If an error occurs during start-up, a message may be displayed on the monitor identifying
the problem. See “Error Messages” in the
User’s Guide
for suggestions on resolving any
problems.
System Lights
Your computer has a number of lights that can help you analyze and solve problems.
Power Light
Hard-Drive
Light
Problem Description
Suggested Resolution
Solid green
N/A
Power is on, and the computer is
operating normally.
No corrective action is required.
Blinking green
Blank
The computer is in the suspended
state (Microsoft
®
Windows
®
2000
and Windows XP).
Press the power button, move the
mouse, or press a key on the
keyboard to wake the computer. See
“Power Button” in your
User’s
Guide
.
Blinks green
several times and
then turns off
N/A
A configuration error exists.
Check the diagnostic lights to see if
the specific problem is identified.
Solid yellow
N/A
The Dell Diagnostics is running a
test, or a device on the system board
may be faulty or incorrectly
installed.
If the Dell Diagnostics is running,
allow the testing to complete.
Check the diagnostic lights to see if
the specific problem is identified.
See “System Board Problems” in
your
User’s Guide
.
If the computer does not boot,
contact Dell for technical
assistance.
Blinking yellow
Blank
A power supply or system board
failure has occurred.
Check the diagnostic lights to see if
the specific problem is identified.
See “Power Problems” and “System
Board Problems” in your
User’s
Guide
.