Dell S2240L User Guide - Page 42

Product Specific Problems

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Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel What You Experience Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen No Input Signal when user controls are pressed No picture, the LED light is white. When you press "up", "down" or "Menu" key, the message " No input signal" will appear. The picture does not fill the entire screen The picture cannot fill the height or width of the screen Possible Solutions Reset the monitor to Factory Settings. Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. Check if the OSD menu is locked. If yes, press and hold unlock. See Menu Lock. key for 10 seconds to Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. Check whether the signal cable is properly plugged in. Re-plug the signal cable if necessary. Reset the computer or video player. Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. Run the built-in diagnostics. NOTE: When choosing HDMI mode, the Auto Adjust function is not available. Back to Contents Page

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Image retention from a
static image left on the
monitor for a long period of
time
Faint shadow from the
static image displayed
appears on the screen
Use the Power Management feature to turn off the monitor at all times when not in use (for
more information, see
Power Management Modes
).
Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered on screen,
but does not fill entire
viewing area
Reset the monitor to Factory Settings.
Cannot adjust the monitor
with the buttons on the front
panel
OSD does not appear on the
screen
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check if the OSD menu is locked. If yes, press and hold
key for 10 seconds to
unlock. See
Menu Lock
.
No Input Signal when user
controls are pressed
No picture, the LED light is
white. When you press "up",
"down" or "Menu" key, the
message " No input signal"
will appear.
Check the signal source. Ensure the computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
Check whether the signal cable is properly plugged in. Re-plug the signal cable if
necessary.
Reset the computer or video player.
The picture does not fill the
entire screen
The picture cannot fill the
height or width of the screen
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
Run the built-in diagnostics.
NOTE:
When choosing HDMI mode, the
Auto Adjust
function is not available.
Back to Contents Page