Dell UP3218K Users Guide - Page 23

Connection Guide for 8K4K 30Hz max. Resolution Single DP, Cable, Troubleshooting

Page 23 highlights

2. Connection Guide for 8K4K 30Hz (max.) Resolution (Single DP Cable) 1. Follow the connection guide below for DP cables connection. 2. Turn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer or notebook. 4. Change resolution if necessary up to 7680 x 4320 30Hz. DP1 DP2 1. Notebook with DP port • Graphics card requirement: Single DP port that is compliant to DP1.4 support HBR3. • Recommended list of cards: nVidia GeForce series : GTX1070/1080, Quadro series : P5000/6000. AMD Radeon series : RX480/WX7100. Ensure the graphics card has 2 or more DP outputs. • Graphics card requirement: With two DP ports that are compliant to DP1.4 support HBR3, DisplayID 1.3 supporting Tile Display feature. • AMD driver version: revision later than 17.10 or later http://support.amd.com/en-us/download • nVidia driver version: revision later than 381.xx or later http://www.nvidia.com/Download/index. aspx?lang=en-us CD C DP - DP cable (1x) D Use one of the DP - DP cables to connect DP port on monitor to the DP port on notebook Troubleshooting 1. BIOS/Post screen is not observed, black screen during BIOS/Post, long period of black screen when monitor wake from sleep: • To speed up monitor initialization, disable monitor Sleep by OSD (Menu>Energy Settings>Monitor Sleep> Disable). 2. Black screen : • Ensure the graphics card support DP1.4 (older DP1.1 version is not supported by UP3218K). 3. Cannot achieve or image unstable at 8k4k resolution: • Ensure your graphics card is capable to support 8k4k. • Use only the in-box DP cables for connection to your PC. Non-DP certified or low quality DP cable may degrade signal integrity/bandwidth, resulting in reduced performance. NOTE: Always update your VBIOS to the latest. For more information, refer to Dell (http:// www.Dell.com) or AMD (http://www.AMD.com) or nVidia (http://www.NVIDIA.com) or graphics card vendor websites. Setting Up the Monitor | 23

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50

Setting Up the Monitor
|
23
2. Connection Guide for 8K4K 30Hz (max.) Resolution (Single DP
Cable)
1. Follow the connection guide below for DP
cables connection.
2. Turn On the monitor by pressing the power
on/off button.
3. Power up/ Boot up the computer or notebook.
4. Change resolution if necessary up to 7680 x
4320 30Hz.
Troubleshooting
To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
2. Black screen :
Ensure the graphics card support
DP1.4 (older DP1.1 version is not
supported by UP3218K).
1.
BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
3. Cannot achieve or image unstable
at 8k4k resolution:
Ensure your graphics card is
capable to support 8k4k.
Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
Recommended list of cards:
nVidia GeForce series : GTX1070/1080,
Quadro series : P5000/6000.
AMD Radeon series : RX480/WX7100.
Ensure the graphics card has 2 or more
DP outputs.
Graphics card requirement:
With two DP ports that are compliant to
DP1.4 support
HBR3, DisplayID 1.3 supporting Tile
Display feature.
AMD driver version:
revision later than 17.10 or later
nVidia driver version:
revision later than 381.xx or later
aspx?lang=en-us
Graphics card requirement:
Single DP port that is compliant to
DP1.4 support HBR3.
DP1
DP2
1.
Notebook with DP port
C
D
C
DP – DP cable (1x)
Use one of the DP –
DP
cables to connect DP
port on monitor to the DP
port on notebook
D
NOTE:
Always update your VBIOS to the latest. For more information, refer to Dell (
http://
www.Dell.com
) or AMD (
) or nVidia (
) or
graphics card vendor websites.