Denon DN-HC4500 Operating Instructions - Page 23
Troubleshooting - drivers
UPC - 081757508070
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ENGLISH (3) Setting the preset data from an external device. PC [DSM] ]\ DN-HC4500 [] Reception message execution Issue the selecting message shown below from the PC to the DN-HC4500. [DSM] CMD SOX IDC FMT MDN UN MCH MST CMD DL Data BCC EOX Item Start of System Exclusive ID code → DENON DJ ID Communication format Model number Unit number MIDI channel Message Type Command Data Length Preset data Block check character End of System Exclusive Data 0xF0 0x004003 0x12: one way 0x41 (DN-HC4500) depends on preset mode (0x00 to 0x0F) depends on preset mode (0x00 to 0x05) 0x53: Selecting, 0x20: Preset set 0x** number of the data Byte refer the preset data table 0x** EVEN parity of the Data block 0xF7 Length 1Byte 3Byte 1Byte 1Byte 1Byte 1Byte 1Byte 1Byte 1Byte **** 1Byte 1Byte When the DN-HC4500 identifies that the model number and unit number match, the preset data for the items settable from an external device are updated according to the received message's data table. The structure of the preset set command's data is as shown below. 2 Preset set data table Preset name USB mode Sel CD Model Sel Audio Fs Sel Item USB Control mode select Drive control model select Audio sampling frequency select JOG Pulse Sel Fader In Mode Xcont XFD JOG count number per cycle Fader In mode select X-control mode select Data 0x00: HC4500 MIDI, 0x02 to 0x0F: Reserve 0x00: DN-D4500, 0x01: DN-D4000 0x01: 44.1kHz, 0x02: 48kHz, 0x08: 96kHz, 0x04; AUTO (AUTO: Automatically follow Fs by USB data) 0x00: 1480, 0x01: 740, 0x02: 555, 0x03: 370 0x00: 2wire Play/Cue, 0x01: 1wire Play/Cue 0x00: OFF, 0x01: ON Length 1Byte 1Byte 1Byte 1Byte 1Byte 1Byte 12 TROUBLESHOOTING 2 DN-HC4500 does not operate normally or no sound is produced • Are the USB cable, audio cables, etc., properly connected? • Is the volume setting for the source, audio device, application, OS, etc., properly raised? • Is the appropriate device selected on your audio application? • Is the sampling frequency setting appropriate? \Either make the same settings in the DN-HC4500's preset mode and on the application or set the DN-HC4500's preset mode to "AUTO". • Are there WAV files with different sampling frequencies and bit rates? \Depending on your audio application, it may not be possible to play WAV files with different sampling frequencies and bit rates simultaneously. • Is other USB equipment in use? \If other USB devices are connected, try connecting only DN-HC4500 to check for problems. • Is the USB connector of the connected computer compatible with USB 2.0 (Hi-Speed)? \Use a USB 2.0-compatible cable. 2 Sound is broken or distorted • Are other applications or device drivers operating? \Close any unneeded applications. • Are you playing multiple WAV files? \When playing multiple WAV files simultaneously, depending on the capacity of your computer, the sound may be broken. 19 ENGLISH