Dynex DX-L26-10A User Manual (English) - Page 34

30 Troubleshooting Restoring default settings Caution: When you restore default settings, all the settings (except the password and parental rating) you have customized are reset. To restore default settings: 1 Press MENU. The on-screen menu opens. Troubleshooting Before calling for service, check the following information for possible solutions to problems you may experience. If none of these solutions work, turn off the TV, then turn it on again. Caution: Do not try to repair the TV yourself. Refer all servicing to qualified repair personnel. Video and audio 2 Press or to highlight Setup, then press . The Setup menu opens. Parental Controls 3 Press or to highlight Restore Default, then press ENTER. A confirmation box opens. 4 Press or to select Yes, then press ENTER. 5 Press EXIT to close the menu. Problem Solution No picture (screen is not lit) and no sound. • Make sure that the power cord is plugged in. • Press POWER on the TV or the remote control. • Make sure that the correct video input source is selected. For more information, see "Selecting the video input source" on page 14. • Try another channel. The station may be experiencing problems. Dark, poor, or no picture (screen is lit), but sound is good. No color, dark picture, or color is not correct. Only snow (noise) appears on the screen. Dotted lines or stripes appear on the screen. Double images. • Adjust the brightness. For more information, see "Adjusting the TV picture" on page 16. • Make sure that the correct picture mode is selected. • Make sure that the antenna or cable TV is connected correctly and securely. For more information, see "Connecting an antenna, cable TV, or satellite TV box" on page 11. • Adjust the color saturation. For more information, see "Adjusting the TV picture" on page 16. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. For more information, see "Connecting an antenna, cable TV, or satellite TV box" on page 11. • Adjust the antenna. • Move the TV away from noise sources such as cars, neon signs, or hair dryers. • Use a highly directional outdoor antenna or cable TV. Good picture, but no sound. • Make sure that the sound is not muted. • Make sure that the sound mode is set to Stereo or Mono. For more information, see "Selecting the audio mode" on page 18. Audio noise. • Make sure that there is no interference with infrared equipment such as a cordless telephone or headphones. Move the infrared equipment away from the TV to eliminate the noise.