Epson ActionNote 4000 User Manual - Page 112

Diskette Problems, Troubleshooting A-9

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2. If you know the current password but you want to change it, see Chapter 2 for instructions. 3. If you have forgotten your password, call the Epson Connection for assistance. Diskette Problems If you have trouble accessing data on a diskette, follow these steps to identify the problem: 1. Is the diskette properly inserted in the drive? Remove the diskette from the drive and make sure it is inserted with the label facing up. 2. If you think the external diskette drive may not be connected properly or the computer does not seem to recognize the drive, see "External Diskette Drive Problems" on the following page. 3. Are you using the right type of diskette for your drive? The external 3.5-inch drive can read either 720KB or 1.44MB diskettes. 4. Is the diskette write-protected? If you want to copy to a diskette, it must not be write-protected. If the write-protect switch is set, first make sure the diskette does not contain files you do not want to change or lose. Then move the switch to remove the write protection. Ordinarily, it's a good idea to leave program diskettes write-protected, but some programs don't work properly using write-protected diskettes. 5. Is the diskette formatted? A new diskette must be formatted before you can store data on it. See your operating system manual for instructions. Troubleshooting A-9

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2.
If you know the current password but you want to change it,
see Chapter 2 for instructions.
3.
If you have forgotten your password, call the Epson
Connection for assistance.
Diskette Problems
If you have trouble accessing data on a diskette, follow these
steps to identify the problem:
1.
Is the diskette properly inserted in the drive? Remove the
diskette from the drive and make sure it is inserted with the
label facing up.
2.
If you think the external diskette drive may not be connected
properly or the computer does not seem to recognize the
drive, see “External Diskette Drive Problems” on the
following page.
3.
Are you using the right type of diskette for your drive? The
external 3.5-inch drive can read either 720KB or 1.44MB
diskettes.
4.
Is the diskette write-protected? If you want to copy to a
diskette, it must not be write-protected. If the write-protect
switch is set, first make sure the diskette does not contain
files you do not want to change or lose. Then move the
switch to remove the write protection. Ordinarily, it’s a
good idea to leave program diskettes write-protected, but
some programs don’t work properly using write-protected
diskettes.
5.
Is the diskette formatted? A new diskette must be formatted
before you can store data on it. See your operating system
manual for instructions.
Troubleshooting A-9