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Epson C117001-N User Manual - Page 142

Problems and Solutions, The printer does not print, POWER, ON LINE, PAPER OUT, PAPER SELECT, PAPER

UPC - 010343816480

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Problems and Solutions This section discusses potential problems and their likely solutions. If you are still having problems after trying the solutions in this section, you may want to try using the data dump mode, a mode that helps advanced users determine the causes of communication problems between the printer and the computer. See the section on the data dump mode at the back of this chapter for more information. Below are some possible problems you may encounter and their solutions. The printer does not print Make sure the printer is turned on and the POWER light is on. If the printer is turned on but the POWER light is not on, check to see that the printer is fully plugged in and that the electrical outlet is also turned on. Make sure the top cover is closed and the ON LINE light is on. If the ON LINE light is not on, press the ON LINE button to put the printer back on line. Make sure the printer is connected securely to the computer. Check both ends of the cable between the printer and the computer. Make sure the printer is not out of paper. (The PAPER OUT light should be off and the tractor arrow on the PAPER SELECT indicator should be green.) Make sure the correct tractor arrow is lit up on the PAPER SELECT indicator. If the wrong tractor is selected, make sure there is paper loaded in standby position on the tractor you want to use, and then press the FRONT/REAR button to switch to that tractor. See the sections on loading paper in Chapter 2. 7-2 Troubleshooting

Section	Page
ADDENDUM	1
FRONT MATTER	3
TABLE OF CONTENTS	6
INTRODUCTION	8
Options	9
About This Manual	10
Conventions Used in This Manual	11
Where to Get Help	11
CHAP 1-SETTING UP THE PRINTER	12
Unpacking the Printer	13
Checking the parts	13
Removing the protective materials	14
Choosing a Place for the Printer	15
A Look at Your Printer	17
The printer parts	18
Control panel indicator lights	19
Control panel buttons	20
Assembling the Printer	21
Installing the ribbon cartridge	21
Attaching the power cable	25
Testing the Printer	26
Plugging in the printer	26
Loading paper for the self test	27
Running the self test	33
Connecting the Printer to Your Computer	35
Connecting the parallel interface	36
Connecting the serial interface	39
Setting Up Your Application Software	43
CHAP 2-LOADING AND USING PAPER	44
Using the Two-Tractor System	45
Positioning the paper supply	45
Loading Paper onto the Front Tractor	46
Loading Paper onto the Rear Tractor	52
Adjusting the Top of Form Position	60
Adjusting the Printing Position	62
Using Automatic Tear-Off	63
Switching Between Front and Rear Tractors	67
Changing the Paper	69
Printing on Special Paper	73
Using multi-part forms	73
Using labels	74
CHAP 3-USING THE PRINTER	75
Operating the Control Panel	76
Control panel indicator lights	76
Control panel buttons	78
Other control panel features	81
Using DIP Switches	82
Changing DIP switch settings	82
DIP switch tables	84
DIP switch functions	86
Condensed mode	86
Slashed zero	87
Character table	87
Input buffer	89
Near letter quality or draft mode	89
International character sets	90
Page length	91
Printing speed in draft mode	91
Skip over perforation	92
Auto line feed	92
Interface type and parity	93
Baud rate	93
Using Your Printer With Application Programs	94
A quick test	94
Using word processors	95
Using spreadsheets	95
CHAP 4-GETTING THE MOST FROM YOUR PRINTER	97
Enhancing Your Printing	98
Print quality and fonts	98
Character pitch	100
Character size	101
Emphasized and double-strike printing	102
Italic printing	103
Underlining	103
Superscripts and subscripts	103
Sending Commands to the Printer	104
ASCII codes	104
Escape sequences	105
Printer commands	105
Using the Command Summary	106
Sending commands from your software program	106
Selecting typestyles with Master Select	107
CHAP 5-MAINTAINING AND TRANSPORTING THE PRINTER	110
Cleaning the Printer	111
Replacing the Ribbon	112
Transporting the Printer	117
CHAP 6-USING THE PRINTER OPTIONS	120
Using the Pull Tractor	121
Installing the pull tractor	121
Using the pull tractor with the front tractor	124
Using the pull tractor with the rear tractor	128
Removing the pull tractor	133
Using Interface Boards	135
Choosing an interface board	136
Installing an interface board	136
CHAP 7-TROUBLESHOOTING	141
Problems and Solutions	142
The printer does not print	142
The printer stops printing	143
The printout is spaced incorrectly	144
The printout is faint or uneven	144
The printout is not what you expect	144
Paper does not feed properly	146
Data Dump Mode	146
CHAP 8-COMMAND SUMMARY	148
Using the Command Summary	149
Control key chart	151
Commands in Numerical Order	152
Commands Arranged by Topic	155
Printer operation	155
Data control	159
Vertical motion	160
Horizontal motion	166
Overall printing style	169
Print Size and Character Width	172
Print Enhancement	176
Word processing	179
Character sets	180
User-defined characters	181
Graphics	184
APPENDIX A-REFERENCE TABLES	187
Proportional Width Table	188
Character Tables	192
APPENDIX B-TECHNICAL SPECIFICATIONS	195
Printer Specifications	196
Printing	196
Paper	197
Mechanical	199
Electrical	199
Environmental	200
Interface Specifications	201
Parallel interface	201
Serial interface	205
Initialization	207
Default settings	208
GLOSSARY	209
INDEX	219
QUICK REFERENCE	222