Epson C11C605001 User's Guide - Page 23

English Chapter 4 Troubleshooting This chapter explains the error indicators and describes how to clear paper jams. For more troubleshooting information, see your on-screen Reference Guide. If you cannot resolve the problem using the information in the manuals, see "Where To Get Help" on page 24. Using the Error Indicators Use the following table to diagnose printer errors. LCD message and panel light status Error: Paper out O Paper Out O Pause Error: No paper loaded O Paper Out O Pause Error: Paper jam F Paper Out O Pause Error: Switching not completed O Pause Error: Ribbon jam O Pause Beep pattern Problem Solution No paper is loaded on the selected tractor. Load paper in the printer or select a different tractor by pressing the Front/Rear button. The paper is not loaded correctly. Remove your paper and reload it correctly. Continuous paper is not fed to the standby position. Tear off the printed page at the perforation; then press the LF/FF Load button. The printer feeds the paper to the standby position. Paper is jammed in the printer. Clear the paper jam as described on page 24. The printer fails to change the paper. Cut the paper at the top and press the Pause or Front/Rear button. Ribbon has jammed. Remove and re-install the ribbon cartridge. See page 4 for instructions. LCD message and panel light status Error: Ribbon out O Pause Error: Cover open O Pause Print head hot Please wait F Pause Error: xx Turn off printer F Paper Out F Pause F Tear Off/SetU F Top of Form/SetD F Front F Rear Beep pattern ••• ••• - Problem Solution Ribbon is not installed. Install the ribbon cartridge and press the Pause button. See page 4 for instructions. The printer's top cover is open. The printer will not print if the cover is open. Close the cover. The print head is overheated. Wait a few minutes; the printer resumes printing automatically once the print head cools. An unknown printer error has occurred. Turn off the printer and leave it off for several minutes; then turn it on again. If the error recurs, contact your dealer. O = On, F = Flashing Three beeps Five beeps Note: The printer beeps once if you press a control panel button when the corresponding function is not available. Troubleshooting 23