Epson C82WN User Setup Information - Page 56

Where To Get Help If you need help with your printer or print server, see the contact information below. If you need help using non-EPSON software with your printer, see the documentation for that software for technical support information. EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service World Wide Web Automated Telephone Services Access From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdviceSM Express Code is 70400. Use this code to quickly select the EPSON Stylus C82WN in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, have this information ready: ■ Product name (EPSON Stylus C82WN) ■ Printer serial number (located on the back of the printer) ■ Print server serial number (located on the back of the print server) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON StoreSM at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. 52 Solving Wireless Printing Problems