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Epson DS-1630 Users Guide - Page 68

Scanning Software Does Not Operate Correctly, Cannot Start Epson Scan 2, Related tasks, Scanner

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Related tasks Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • Make sure the scanner is turned on. • Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting. • If you are using the scanner with the optional Network Interface Unit, make sure the network cable is securely connected. Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub. 68

Section	Page
Contents	3
DS-1630 User's Guide	7
Scanner Basics	8
Scanner Parts Locations	8
Scanner Parts	8
Scanner Buttons and Lights	10
Epson Scanner Accessories	11
Changing the Power Off and Sleep Timer Settings	11
Placing Originals on the Scanner	13
Placing Originals in the Automatic Document Feeder	13
Placing Standard-Size Originals in the ADF	13
Placing Long Originals in the ADF	16
Original Document Specifications for the ADF	19
Placing Originals on the Scanner Glass	20
Using the Network Interface Unit	25
Network Interface Unit Control Panel	25
Connecting the Network Interface Unit	26
Setting Up Network Scanning	26
Scanning to Network Computers from the Network Interface Unit - Windows	29
Scanning	30
Starting a Scan	30
Starting a Scan from a Scanner Button	30
Assigning Start Button Settings or Scan Jobs	31
Starting a Scan Using the Epson Scan 2 Icon	33
Starting a Scan from a Scanning Program	35
Scanning with Document Capture Pro and Document Capture	37
Scanning in Epson Scan 2	40
Additional Scanning Settings - Main Settings Tab	44
Additional Scanning Settings - Advanced Settings Tab	45
Image Format Options	46
Scan Resolution Guidelines	47
Scanning Special Projects	47
Scanning Multi-Page Originals as Separate Files - Windows	47
Convert Scanned Documents to Editable Text (OCR)	49
Scanning Using OCR - Windows	49
Scanning Using OCR - OS X	51
Saving Scanned Documents as a Searchable PDF	53
Scanning to a SharePoint Server or Cloud Service	55
Saving a Scan as an Office Format File - Windows	56
Cleaning and Transporting Your Scanner	59
Cleaning Your Scanner	59
Cleaning the ADF	59
Transporting Your Scanner	65
Solving Problems	66
Scanner Light Status	66
Solving Scanning Problems	67
Scanner Does Not Turn On or Turns Off Unexpectedly	67
Start Button Does Not Work as Expected	67
Scanning Software Does Not Operate Correctly	68
Cannot Start Epson Scan 2	68
Scanning is Slow	69
Solving Original Document Feeding Problems	69
Originals Do Not Feed From the Automatic Document Feeder	70
Originals Jam in the Automatic Document Feeder	70
Solving Scanned Image Quality Problems	74
Image Consists of a Few Dots Only	74
Line of Dots Appears in All Scanned Images	75
Straight Lines in an Image Appear Crooked	75
Image is Distorted or Blurry	75
Image Colors are Patchy at the Edges	76
Image is Too Dark	76
Back of Original Image Appears in Scanned Image	76
Characters are not Recognized During Conversion to Editable Text (OCR)	77
Binding Margins on a Scanned Booklet are Blurry	77
Ripple Patterns Appear in an Image	78
Scanned Image Colors Do Not Match Original Colors	78
Scanned Image Edges are Cropped	79
Resetting the Epson Scan 2 Settings	79
Uninstall Your Scanner Software	79
Uninstalling Scanner Software - Windows	80
Uninstalling Scanner Software - OS X	80
Where to Get Help	81
Technical Specifications	83
Windows System Requirements	83
Mac System Requirements	83
General Specifications	84
Dimension Specifications	85
Electrical Specifications	85
Environmental Specifications	86
Safety and Approvals Specifications	86
Notices	88
Important Safety Instructions	88
Restrictions on Copying	89
Default Delay Times for Power Management for Epson Products	90
Binding Arbitration and Class Waiver	90
Trademarks	93
Copyright Notice	94
Open Source Software License	94
libTIFF Software Acknowledgment	96
A Note Concerning Responsible Use of Copyrighted Materials	97

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Related tasks

Assigning Start Button Settings or Scan Jobs

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

• Make sure your computer has adequate memory and meets the system requirements for your

operating system.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart your scanning software.

• Make sure the scanner is turned on.

• Make sure the connection between the scanner and your computer is secure.

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

• If you connected the scanner using a USB cable, make sure it is connected directly to your computer

or through only one USB hub.

• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the

Scanner

Source

setting.

• If you are using the scanner with the optional Network Interface Unit, make sure the network cable is

securely connected.

Parent topic:

Solving Scanning Problems

Related references

Windows System Requirements

Mac System Requirements

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:

• Make sure your scanner is turned on and any interface cables are securely connected at both ends.

• Make sure Epson Scan 2 is selected in your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan 2.

• If you connected the scanner using a USB cable, make sure it is connected directly to your computer

or through only one USB hub.