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Epson DS-1630 Users Guide - Page 69

Scanning is Slow, Solving Original Document Feeding Problems

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• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions and install one version. • If you are using the scanner with the optional Network Interface Unit, make sure the network cable is securely connected. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again. • If you are running virus protection or other security software, exclude the TWAIN.log files from monitoring or set the TWAIN.log file as read only. See your virus protection or security software instructions for details. The TWAIN.log file is saved in the following locations: • Windows XP: C:\Documents and Settings\(user name)\Local Settings\Temp • Windows (other versions): C:\Users\(user name)\AppData\Local\Temp Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Solving Original Document Feeding Problems Check these solutions if you have problems feeding originals through your product. 69

Section	Page
Contents	3
DS-1630 User's Guide	7
Scanner Basics	8
Scanner Parts Locations	8
Scanner Parts	8
Scanner Buttons and Lights	10
Epson Scanner Accessories	11
Changing the Power Off and Sleep Timer Settings	11
Placing Originals on the Scanner	13
Placing Originals in the Automatic Document Feeder	13
Placing Standard-Size Originals in the ADF	13
Placing Long Originals in the ADF	16
Original Document Specifications for the ADF	19
Placing Originals on the Scanner Glass	20
Using the Network Interface Unit	25
Network Interface Unit Control Panel	25
Connecting the Network Interface Unit	26
Setting Up Network Scanning	26
Scanning to Network Computers from the Network Interface Unit - Windows	29
Scanning	30
Starting a Scan	30
Starting a Scan from a Scanner Button	30
Assigning Start Button Settings or Scan Jobs	31
Starting a Scan Using the Epson Scan 2 Icon	33
Starting a Scan from a Scanning Program	35
Scanning with Document Capture Pro and Document Capture	37
Scanning in Epson Scan 2	40
Additional Scanning Settings - Main Settings Tab	44
Additional Scanning Settings - Advanced Settings Tab	45
Image Format Options	46
Scan Resolution Guidelines	47
Scanning Special Projects	47
Scanning Multi-Page Originals as Separate Files - Windows	47
Convert Scanned Documents to Editable Text (OCR)	49
Scanning Using OCR - Windows	49
Scanning Using OCR - OS X	51
Saving Scanned Documents as a Searchable PDF	53
Scanning to a SharePoint Server or Cloud Service	55
Saving a Scan as an Office Format File - Windows	56
Cleaning and Transporting Your Scanner	59
Cleaning Your Scanner	59
Cleaning the ADF	59
Transporting Your Scanner	65
Solving Problems	66
Scanner Light Status	66
Solving Scanning Problems	67
Scanner Does Not Turn On or Turns Off Unexpectedly	67
Start Button Does Not Work as Expected	67
Scanning Software Does Not Operate Correctly	68
Cannot Start Epson Scan 2	68
Scanning is Slow	69
Solving Original Document Feeding Problems	69
Originals Do Not Feed From the Automatic Document Feeder	70
Originals Jam in the Automatic Document Feeder	70
Solving Scanned Image Quality Problems	74
Image Consists of a Few Dots Only	74
Line of Dots Appears in All Scanned Images	75
Straight Lines in an Image Appear Crooked	75
Image is Distorted or Blurry	75
Image Colors are Patchy at the Edges	76
Image is Too Dark	76
Back of Original Image Appears in Scanned Image	76
Characters are not Recognized During Conversion to Editable Text (OCR)	77
Binding Margins on a Scanned Booklet are Blurry	77
Ripple Patterns Appear in an Image	78
Scanned Image Colors Do Not Match Original Colors	78
Scanned Image Edges are Cropped	79
Resetting the Epson Scan 2 Settings	79
Uninstall Your Scanner Software	79
Uninstalling Scanner Software - Windows	80
Uninstalling Scanner Software - OS X	80
Where to Get Help	81
Technical Specifications	83
Windows System Requirements	83
Mac System Requirements	83
General Specifications	84
Dimension Specifications	85
Electrical Specifications	85
Environmental Specifications	86
Safety and Approvals Specifications	86
Notices	88
Important Safety Instructions	88
Restrictions on Copying	89
Default Delay Times for Power Management for Epson Products	90
Binding Arbitration and Class Waiver	90
Trademarks	93
Copyright Notice	94
Open Source Software License	94
libTIFF Software Acknowledgment	96
A Note Concerning Responsible Use of Copyrighted Materials	97

Match case Limit results 1 per page

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions

and install one version.

• If you are using the scanner with the optional Network Interface Unit, make sure the network cable is

securely connected.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the

Scanner

Source

setting.

Parent topic:

Solving Scanning Problems

Related concepts

Uninstall Your Scanner Software

Scanning is Slow

If scanning becomes slow, try these solutions:

• Scan your original at a lower resolution, if possible.

• Make sure your system meets the requirements for your operating system. If you are scanning a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your

system's memory.

• If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may

have automatically slowed down to protect the scanner mechanism from overheating or becoming

damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again.

• If you are running virus protection or other security software, exclude the TWAIN.log files from

monitoring or set the TWAIN.log file as read only. See your virus protection or security software

instructions for details. The TWAIN.log file is saved in the following locations:

•

Windows XP

: C:\Documents and Settings\(user name)\Local Settings\Temp

•

Windows (other versions)

: C:\Users\(user name)\AppData\Local\Temp

Parent topic:

Solving Scanning Problems

Related references

Windows System Requirements

Mac System Requirements

Solving Original Document Feeding Problems

Check these solutions if you have problems feeding originals through your product.