Epson DS-530 Users Guide - Page 115

Uninstalling Scanner Software - Windows, Add or Remove Programs

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Uninstalling Scanner Software - Windows Uninstalling Scanner Software - OS X Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 3. Do the following to uninstall each of your scanning software programs, then follow any on-screen instructions: • Windows 10: Right-click and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change. • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - OS X In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 115

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115
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - OS X
Parent topic:
Solving Problems
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1.
Turn off the scanner.
2.
Disconnect any interface cables.
3.
Do the following to uninstall each of your scanning software programs, then follow any on-screen
instructions:
•
Windows 10
: Right-click
and select
Control Panel
>
Programs
>
Programs and Features
.
Select the scanner software program and click
Uninstall/Change
.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Control Panel
>
Programs
>
Programs
and Features
. Select the scanner software program and click
Uninstall/Change
.
•
Windows 7 or Windows Vista
: Open the Windows
Control Panel
utility. Select
Programs and
Features
. (In Classic view, select
Programs
and click
Uninstall a program
.) Select the scanner
software program and click
Uninstall/Change
.
•
Windows XP
: Open the Windows
Control Panel
utility. Double-click
Add or Remove Programs
.
Select the scanner software program and click
Change/Remove
.
4.
Restart your computer, then see the
Start Here
sheet to re-install your software.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic:
Uninstall Your Scanner Software
Uninstalling Scanner Software - OS X
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
1.
To download the Uninstaller utility, visit the Epson download site (
U.S. downloads
or
Canadian
downloads
).
2.
Follow the instructions on the screen to install the Uninstaller utility.
3.
Quit all applications currently running on your Mac.