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Epson ET-2500 User Manual - Page 151

Product Does Not Appear in OS X Printer Window, Parent topic, Related tasks, Wi-Fi

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4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. Parent topic: Solving Network Problems Related tasks Using WPS to Connect to a Network Printing a Network Status Sheet Connecting to a New Wi-Fi Router Related topics Wi-Fi Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds. • If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is not solid green, make sure your product software was installed correctly. If necessary, reinstall your software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. Parent topic: Solving Network Problems Related tasks Using WPS to Connect to a Network Printing a Network Status Sheet Related topics Wi-Fi Networking 151

Section	Page
Contents	3
Your Ink Tank System	12
Product Basics	13
Using the Control Panel	13
Control Panel Buttons and Lights	13
Adjusting Control Panel Position	14
Product Parts Locations	15
Product Parts - Top	15
Product Parts - Inside	17
Product Parts - Back	18
The Power Off and Sleep Timers	18
Changing the Power and Sleep Timer Settings - Windows	19
Changing the Power and Sleep Timer Settings - OS X	20
Epson Connect Solutions for Smartphones, Tablets, and More	21
Using Epson Email Print	22
Using the Epson iPrint Mobile App	22
Using Epson Remote Print	23
Wi-Fi Networking	24
Wi-Fi Infrastructure Mode Setup	24
Wi-Fi Protected Setup (WPS)	25
Using WPS to Connect to a Network	25
Printing a Network Status Sheet	26
Changing or Updating Network Connections	26
Accessing the Web Config Utility	26
Changing a USB Connection to a Wi-Fi Connection	26
Connecting to a New Wi-Fi Router	27
Loading Paper	28
Loading Paper in the Sheet Feeder	28
Paper Loading Capacity	32
Available Epson Papers	33
Paper or Media Type Settings - Product Software	34
Placing Originals on the Product	35
Placing Originals on the Scanner Glass	35
Copying	37
Copying Documents or Photos	37
Printing from a Computer	38
Printing with Windows	38
Selecting Basic Print Settings - Windows	38
Print Quality Options - Windows	40
Multi-Page Printing Options - Windows	41
Selecting Double-sided Printing Settings - Windows	41
Double-sided Printing Options - Windows	43
Selecting Additional Layout and Print Options - Windows	44
Custom Color Correction Options - Windows	46
Image Options and Additional Settings - Windows	47
Header/Footer Settings - Windows	47
Selecting a Printing Preset - Windows	48
Selecting Extended Settings - Windows	50
Extended Settings - Windows	51
Printing Your Document or Photo - Windows	52
Checking Print Status - Windows	54
Selecting Default Print Settings - Windows	54
Changing the Language of the Printer Software Screens	55
Changing Automatic Update Options	56
Printing with OS X	57
Selecting Basic Print Settings - OS X	58
Print Quality Options - Mac OS X	62
Print Options - OS X	62
Selecting Page Setup Settings - OS X	62
Selecting Print Layout Options - OS X	63
Sizing Printed Images - OS X	64
Managing Color - OS X	64
Color Matching and Color Options - OS X	65
Selecting Printing Preferences - OS X	66
Printing Preferences - OS X	67
Printing Your Document or Photo - OS X	68
Checking Print Status - OS X	68
Cancelling Printing Using a Product Button	69
Scanning	70
Starting a Scan	70
Starting a Scan Using the Product Buttons	70
Changing Default Scan Button Settings	70
Starting a Scan Using the Epson Scan Icon	71
Starting a Scan from a Scanning Program	73
Selecting Epson Scan Settings	75
Scan Modes	75
Selecting the Scan Mode	76
Scanning in Full Auto Mode	76
Available Image Adjustments - Full Auto Mode	79
Scanning in Home Mode	79
Selecting a Scan Area - Home Mode	82
Available Image Adjustments - Home Mode	85
Selecting a Scan Size - Home Mode	86
Scanning in Office Mode	89
Selecting a Scan Area - Office Mode	90
Available Image Adjustments - Office Mode	92
Scanning in Professional Mode	93
Available Image Types - Professional Mode	96
Selecting a Scan Area - Professional Mode	96
Available Image Adjustments - Professional Mode	99
Selecting a Scan Size - Professional Mode	101
Image Preview Guidelines	104
Scan Resolution Guidelines	104
Selecting Scan File Settings	106
Available Scanned File Types and Optional Settings	107
Scanning with OS X Using Image Capture	108
Available Scan Settings - OS X Image Capture	110
Scanning Special Projects	110
Scanning to a PDF File	111
Restoring Photo Colors as You Scan	114
Refilling Ink	116
Ink Safety Precautions	116
Check Ink Levels	117
Disabling Special Offers with Windows	118
Purchase Epson Ink	119
Ink Bottle Part Numbers	120
Refilling the Ink Tanks	120
Adjusting Print Quality	125
Print Head Maintenance	125
Print Head Nozzle Check	125
Checking the Nozzles Using the Product Buttons	125
Checking the Nozzles Using a Computer Utility	127
Print Head Cleaning	128
Cleaning the Print Head Using the Product Buttons	129
Cleaning the Print Head Using a Computer Utility	129
Power Ink Flushing	132
Flushing the Ink Using a Computer Utility	132
Print Head Alignment	133
Aligning the Print Head Using a Computer Utility	134
Cleaning the Paper Path	136
Checking the Number of Sheets	137
Checking the Sheet Counter - Windows	137
Checking the Sheet Counter - OS X	138
Cleaning and Transporting Your Product	140
Cleaning Your Product	140
Transporting Your Product	140
Solving Problems	144
Checking for Software Updates	144
Product Light Status	145
Running a Product Check	147
Solving Setup Problems	147
Noise After Filling the Ink	148
Software Installation Problems	148
USB Connection Problems	149
Solving Network Problems	149
Product Cannot Connect to a Wireless Router or Access Point	149
Network Software Cannot Find Product on a Network	150
Product Does Not Appear in OS X Printer Window	151
Cannot Print Over a Network	152
Cannot Scan Over a Network	153
Solving Copying Problems	154
Product Makes Noise, But Nothing Copies	154
Product Makes Noise When It Sits for a While	154
Solving Paper Problems	154
Paper Feeding Problems	155
Paper Jam Problems Inside the Product	155
Paper Ejection Problems	158
Solving Problems Printing from a Computer	158
Nothing Prints	158
Product Icon Does Not Appear in Windows Taskbar	159
Printing is Slow	160
Solving Page Layout and Content Problems	161
Inverted Image	161
Too Many Copies Print	162
Blank Pages Print	162
Incorrect Margins on Printout	162
Incorrect Characters Print	163
Incorrect Image Size or Position	163
Slanted Printout	164
Solving Print Quality Problems	164
White or Dark Lines in Printout	165
Blurry or Smeared Printout	166
Faint Printout or Printout Has Gaps	167
Grainy Printout	168
Incorrect Colors	169
Solving Scanning Problems	170
Scanning Software Does Not Operate Correctly	170
Cannot Start Epson Scan	171
Solving Scanned Image Quality Problems	171
Image Consists of a Few Dots Only	172
Line of Dots Appears in All Scanned Images	172
Straight Lines in an Image Appear Crooked	173
Image is Distorted or Blurry	173
Image Colors are Patchy at the Edges	174
Image is Too Dark	174
Back of Original Image Appears in Scanned Image	174
Ripple Patterns Appear in an Image	174
Image is Scanned Upside-Down	175
Scanned Image Colors Do Not Match Original Colors	175
Scan Area is Not Adjustable in Thumbnail Preview	175
Scanned Image Edges are Cropped	176
Uninstall Your Product Software	176
Uninstalling Product Software - Windows	176
Uninstalling Product Software - OS X	177
Where to Get Help	178
Technical Specifications	180
Windows System Requirements	180
OS X System Requirements	181
Scanning Specifications	181
Paper Specifications	182
Printable Area Specifications	183
Ink Specifications	184
Dimension Specifications	185
Electrical Specifications	185
Environmental Specifications	186
Interface Specifications	186
Network Interface Specifications	186
Safety and Approvals Specifications	187
Notices	188
Important Safety Instructions	188
General Product Safety Instructions	188
Wireless Connection Safety Instructions	190
FCC Compliance Statement	190
Trademarks	191
Copyright Notice	191
A Note Concerning Responsible Use of Copyrighted Materials	192
Default Delay Times for Power Management for Epson Products	192