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Remove the left media holding plate as shown here, then remove the right media holding plate in

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4. Remove the left media holding plate as shown here, then remove the right media holding plate in the same manner. 148

Section	Page
Contents	3
Introduction to Your Printer	8
Notations Used in the Documentation	8
Printer Part Locations	8
Product Parts - Top and Sides	9
Product Parts - Inside	12
Product Parts - Back	13
Control Panel Parts	14
Consumables and Replacement Parts	17
Printer Usage Guidelines	18
Using Your Printer	18
Handling Ink Packs and Ink Tanks	19
Handling Media	20
Storing Your Printer	20
Media Handling	22
Media Handling Precautions	22
Loading Media	23
Viewing and Changing Media Settings	41
Saving Sets of Media Settings	42
Printable Area and Media Size Checking	43
Printing the Amount of Media Remaining	45
Aligning the Print Head	46
Adjusting the Media Feed	47
Adjusting the Media Feed During Printing	49
Adjusting Heating and Drying During Printing	50
Cutting Media	50
Using the Auto Take-up Reel	53
About the Auto Take-up Reel	54
Attaching the Take-up Roll Core to the Auto Take-up Reel	54
Take Up with the Printable-Side-In	61
Take Up with the Printable-Side-Out	67
Removing Media from the Auto Take-up Reel	73
Using the Control Panel Menus	78
Accessing the Printer's Menus	78
Media Setup Menu Settings	78
Printer Setup Menu Settings	83
Maintenance Menu Settings	85
Printer Status Menu Settings	85
Network Setup Menu Settings	86
Preference Menu Settings	86
Reset All Settings Menu	87
Maintenance	88
When to Maintain Your Product	88
Preparing for Maintenance	90
Maintenance Supplies	90
Maintenance Precautions	92
Cleaning the Front Cover	93
Using Ink Cleaner	95
Moving the Print Head for Maintenance	96
Stirring High Density Black Ink	97
Replacing the Ink and Chip Unit	101
About Ink and Chip Unit Replacement	101
Ink and Chip Unit Precautions	102
Replacing the Chip Unit and Refilling Ink	103
Print Head Maintenance	116
Checking for Clogged Print Head Nozzles	117
Cleaning the Print Head	118
Cleaning Around the Print Heads	120
Cleaning the Wipers and Wiper Attachment Points	125
Cleaning the Anti-drying Caps	129
Cleaning the Platen, Pressure Rollers, and Media Holding Plates	133
Cleaning the Heat Shield	136
Replacing the Waste Ink Bottle	138
Replacing the Wiper and Wiper Cleaner	142
Replacing the Media Holding Plates	146
Applying Carriage Rod Grease	153
Using the Spacer	158
Removing the Spacer	158
Adjusting the Spacer	159
Installing the Spacer	160
Storing the Spacer	163
Moving or Transporting the Product	164
Prepare to Move the Product	164
Removing the Media Guide Bar	165
Setting Up the Product After Moving	170
Attaching the Media Guide Bar	171
Solving Problems	178
Product Status Messages	178
Solving Printer Problems	181
Printer Does Not Turn On	181
LCD Screen Shuts Off	181
After Heater Shuts Off	182
Forgot the Administrator Password	182
Red Light Shines Inside the Printer	182
Solving Printing Problems	182
Nothing Prints	183
Cannot Print Over a Network	183
Print Head Moves But Nothing Prints	184
Media is Creased	184
Printing Continues After Media Roll Empties	185
Removing Jammed Media	186
Media Does Not Feed Correctly	189
Solving Media Skew Problems	189
Parallel Adjustment Tools	190
Adjusting the Media Feeding Unit	191
Adjusting the Auto Take-up Reel	203
Solving Print Quality Problems	219
Nozzle Check Pattern Prints Incorrectly	220
Print Head Nozzles Remain Clogged	221
Overall Print Quality Is Poor	222
Printed Media is Stained or Marred	223
Image is not Positioned Correctly on the Media	224
Where to Get Help	224
Technical Specifications	226
Windows System Requirements	226
Printing Specifications	227
Electrical Specifications	227
Environmental Specifications	228
Dimension Specifications	228
Interface Specifications	228
Ink Pack Specifications	229
Media Specifications	229
Safety and Approvals Specifications	230
Notices	231
Important Safety Instructions	231
General Product Safety Instructions	231
Ink Pack Safety Instructions	233
FCC Compliance Statement	233
Software License Terms	234
Trademarks	241
Copyright Notice	242
A Note Concerning Responsible Use of Copyrighted Materials	242

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Remove the left media holding plate as shown here, then remove the right media holding plate in the

same manner.

148