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Epson V800 User Manual - Page 92

Scanned Image Edges are Cropped, Film or Slide Scanning Does Not Work

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• Switch to Normal preview mode, if available, and preview your image again. Parent topic: Solving Scanned Image Quality Problems Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Film or Slide Scanning Does Not Work If you have trouble scanning film or slides, try these solutions: • Remove the document mat from inside the scanner cover whenever you scan film or slides. • Make sure your film or slides are placed correctly in the correct film holder, and the holder is positioned correctly on the scanner glass. • Make sure the Epson Scan Document Type setting (Home Mode) or Film Type setting (Professional Mode) is set correctly. • Make sure the scanner cover is securely connected to the scanner's OPTION port. • Make sure the transportation lock is unlocked. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Film or Slides on the Scanner Negative Film Preview Image Looks Incorrect If a preview image from a negative film original looks incorrect, try these solutions: • Make sure the Epson Scan Document Type setting (Home Mode) or Film Type setting (Professional Mode) is set correctly. • In Normal preview mode, the film holder or film edge may cause colors to appear incorrectly. Create marquees on the image area of each image and click Zoom to preview each image area. • Try using Thumbnail preview mode instead of Normal preview mode. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Film or Slides on the Scanner 92

Section	Page
Contents	3
Scanner Basics	8
Scanner Parts Locations	8
Scanner Parts	8
Scanner Buttons and Lights	11
Changing the Power Off Setting	11
Placing Originals on the Scanner	13
Placing Originals on the Scanner Glass	13
Placing Thick Documents	16
Placing Film or Slides on the Scanner	19
Removing the Document Mat	19
Placing 35 mm Film Strips on the Scanner	20
Placing Medium Format Film on the Scanner	23
Placing 4 × 5 inch Film on the Scanner	25
Placing 35 mm Slides on the Scanner	28
Placing Film in the Film Area Guide	29
Epson Fluid Mount Option	32
Using the Epson Fluid Mount Option	33
Replacing the Document Mat	38
Scanning	40
Starting a Scan	40
Starting a Scan from the Start Button	40
Changing Default Start Button Settings	41
Starting a Scan Using the Epson Scan Icon	43
Starting a Scan from a Scanning Program	45
Selecting Epson Scan Settings	47
Scan Modes	47
Selecting the Scan Mode	48
Scanning in Full Auto Mode	48
Available Image Adjustments - Full Auto Mode	51
Scanning in Home Mode	51
Selecting a Scan Area - Home Mode	53
Available Image Adjustments - Home Mode	56
Scanning in Professional Mode	57
Available Image Types - Professional Mode	59
Available Image Adjustments - Professional Mode	60
Selecting a Scan Size - Professional Mode	62
Image Preview Guidelines	65
Scan Resolution Guidelines	65
Selecting Scan File Settings	67
Available Scanned File Types and Optional Settings	68
Scanning Special Projects	69
Restoring Photo Colors as You Scan	69
Removing Dust and Scratch Marks Using DIGITAL ICE Technology	70
DIGITAL ICE Technology Specifications	71
Scanning to a PDF File	73
Available Image Adjustments - Scan to PDF Settings	76
Using the Scanner as a Copier - Copy Utility	77
Source Type Settings - Copy Utility	78
Cleaning and Transporting Your Scanner	80
Cleaning Your Scanner	80
Transporting Your Scanner	80
Solving Problems	84
Scanner Light Status	84
Solving Scanning Problems	85
Scanner Does Not Turn On or Turns Off Unexpectedly	85
Start Button Does Not Work as Expected	86
Scanning Software Does Not Operate Correctly	86
Cannot Start Epson Scan	87
Scanning is Slow	87
Solving Scanned Image Quality Problems	88
Image Consists of a Few Dots Only	89
Line of Dots Appears in All Scanned Images	89
Straight Lines in an Image Appear Crooked	89
Image is Distorted or Blurry	89
Image Colors are Patchy at the Edges	90
Image is Too Dark	90
Back of Original Image Appears in Scanned Image	90
Ripple Patterns Appear in an Image	91
Image is Scanned Upside-Down	91
Scanned Image Colors Do Not Match Original Colors	91
Scan Area is Not Adjustable in Thumbnail Preview	91
Scanned Image Edges are Cropped	92
Film or Slide Scanning Does Not Work	92
Negative Film Preview Image Looks Incorrect	92
Ring Pattern Appears in Scanned Film or Slides	93
When to Uninstall Your Scanner Software	93
Uninstalling Scanner Software - Windows	93
Uninstalling Scanner Software - OS X	94
Where to Get Help	94
Technical Specifications	96
Windows System Requirements	96
Mac System Requirements	96
General Specifications	97
Dimension Specifications	98
Electrical Specifications	98
Environmental Specifications	99
USB Interface Specifications	99
Safety and Approvals Specifications	100
Notices	101
Important Safety Instructions	101
Restrictions on Copying	102
Default Delay Times for Power Management for Epson Products	103
Trademarks	103
Copyright Notice	104
libTIFF Software Acknowledgment	104
A Note Concerning Responsible Use of Copyrighted Materials	105