Epson WorkForce 840 Quick Guide - Page 47

Solving Problems, Checking for Software Updates, Problems and Solutions, Network Problems - driver

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Solving Problems Check the messages on the display screen to diagnose the cause of most problems. Press if necessary, then press l or r and select Problem Solver. Press l or r to see all the help topics. You can also check the basic troubleshooting suggestions below, or your online User's Guide. Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Open your online User's Guide and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, select your product, and click Driver Update. Problems and Solutions Check the solutions below if you're having trouble using your Epson product. You can often solve problems by checking the messages on the display screen. Note: If the screen is dark, press the touch screen to wake the printer from sleep mode. Network Problems If you have a poor wireless connection, try moving the product to a different location. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. Solving Problems 47

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Solving Problems
47
Solving Problems
Check the messages on the display screen to diagnose the cause of most problems.
Press
if necessary, then press
l
or
r
and select
Problem Solver
. Press
l
or
r
to see all the help topics.
You can also check the basic troubleshooting suggestions below, or your online
User’s Guide
.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for
free updates to your product software. Open your online
User’s Guide
and select
Download the Latest Software
or visit
Epson’s support website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada).
With Windows, you can select
Driver Update
on the
Maintenance
tab in the
printer settings window. You can also click
Start
or
, select
Programs
or
All
Programs
, select
EPSON
, select your product, and click
Driver Update
.
Problems and Solutions
Check the solutions below if you’re having trouble using your Epson product. You
can often solve problems by checking the messages on the display screen.
Note:
If the screen is dark, press the touch screen to wake the printer from sleep mode.
Network Problems
If you have a poor wireless connection, try moving the product to a different
location. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.