Epson WorkForce 840 Quick Guide - Page 48

Network setup failed ■ Try moving the product to a different location. ■ If your wireless router doesn't broadcast its network name (SSID), see page 41 for instructions on manually entering your wireless network name. ■ Make sure there aren't any access restrictions (such as MAC address filtering) set on the wireless router. If access restrictions are set, register the product's MAC address on the router. Print a Network Status Sheet (see page 49) to obtain the MAC address. Then see your router's manual for instructions. ■ If your wireless router has security enabled, make sure you entered the WEP key or WPA passphrase correctly. ■ Remove and reinsert the CD to reinstall your product software. (See page 35 if you need detailed instructions.) The product's WiFi light is on but you cannot print ■ Your router might not be assigning IP addresses automatically using DHCP. If it isn't, you will need to set the product's IP address manually. Make sure it is set correctly for your network. ■ Make sure your firewall or security software is not set to block port 3629 (TCP/UDP). Contact your firewall manufacturer for assistance. Cannot scan over the network ■ Epson Scan is not available in Mac OS X 10.6; see page 28 for scanning instructions. ■ If you cannot scan from the product's control panel, make sure you restarted your computer after installing the product software. Make sure Epson Event Manager is not being blocked by your firewall or security software. ■ If you are scanning a large document at high resolution, a communication error may occur. If the scan did not complete, lower the resolution. ■ If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the product off and on, and then try again. Check the Timeout Setting in EPSON Scan Settings. For details, see the Epson Scan Help. 48 Problems and Solutions