Foscam FI9826P USER MANUAL - Page 94

IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd ( 2 ) Open IE browser, then right click, select "Run as administrator" www.foscam.us www.foscam.us 7.1.6 Subnet doesn't match Check whether your ipcamera in the same subnet of your computer. The step is Control PanelNetwork ConnectionsDbclick Local Area Connections  Choose GeneralProperties.(Figure 3.23/3.24) Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 7.1.7 No Pictures Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed correctly you will see no video image. You can resolve this problem by this way: Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browser Tool Internet Proper Security Custom Level ActiveX control and Plug-ins. Three options of front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 6.6 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don't use port 88. Foscam Digital Technologies LLC 93 FoscamTeDleigpihtaolnTee:c1h-n8o0l0o-g93ie0s-0L9L4C9 93 Telephone: 1-800-930-0949