Gateway M520 User Guide Gateway M520 Notebook - Page 10

Using eSupport, Support Home, Product Support, Downloads, Contact Us, PC Tools - drivers download

Page 10 highlights

Using eSupport The eSupport site is divided into six major areas: ■ Support Home ■ Product Support ■ Downloads ■ Contact Us ■ PC Tools Support Home Click Support Home, then click All Support Documents to access product documentation, specifications, and guides. You can also browse through the reference area to locate an article specific to the question you have. Click Support Home, then click General Tutorials to access an extensive library of how-to articles and videos on topics, such as making audio CDs and installing a hard drive. Product Support Click Product Support to view a list of all the products that Gateway supports. Downloads Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your notebook. Click All Downloads to walk through a step-by-step wizard to locate your drivers. Contact Us Click Contact Us to access links to customer care with a live technician, including chat and e-mail. Click Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see "Telephone support" on page 102. PC Tools Click PC Tools to access utilities to help you manage your notebook. 4 www.gateway.com

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4
www.gateway.com
Using eSupport
The eSupport site is divided into six major areas:
Support Home
Product Support
Downloads
Contact Us
PC Tools
Support Home
Click
Support Home
, then click
All Support Documents
to access product
documentation, specifications, and guides. You can also browse through
the reference area to locate an article specific to the question you have.
Click
Support Home
, then click
General Tutorials
to access an extensive
library of how-to articles and videos on topics, such as making audio CDs
and installing a hard drive.
Product Support
Click
Product Support
to view a list of all the products that Gateway
supports.
Downloads
Click
Downloads
, then click
My Downloads
to get the latest software
updates for BIOS and driver upgrades. By entering your serial number you
get drivers specific to your notebook. Click
All Downloads
to walk through
a step-by-step wizard to locate your drivers.
Contact Us
Click
Contact Us
to access links to customer care with a live technician,
including chat and e-mail. Click
Call Us
to get a list of Gateway telephone
numbers for both sales and support. For more information, see
“Telephone support” on page 102
.
PC Tools
Click
PC Tools
to access utilities to help you manage your notebook.