Gateway M520 User Guide Gateway M520 Notebook - Page 109
Telephone numbers, Automated troubleshooting system
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Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Gateway's fee-based software tutorial service Gateway Customer Care America Online Sales, accounting, and warranty Service description Get tutorial assistance for software issues billed by the minute. Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on page 102 before calling.) Get support for your America Online ISP account Get information about available systems, pricing, orders, billing statements, warranty service, or other non-technical issues. How to reach 800-229-1103 (charged to your credit card) 900-555-4695 (charged to your telephone bill) Gateway Customer Care telephone numbers vary by country or region. See the label on the bottom of your notebook. For more information, see "Identifying your model" on page 17. 800-827-6364 (US) 888-265-4357 (Canada) 800-846-2000 (US) 888-387-7752 (Canada) www.gateway.com 103