Genie ProMax Stealth Owner's Manual - Page 28

TROUBLESHOOTING GUIDE Use this guide to operator. If these scoolrureticotnpsrdobolenmotswwoitrhk,your door call Customer Service. FOR HELP-1.800.354.3643 OR GENIECOMPANY.COM CAUTION 28 Use only with included SERIES II wall control Utosoepoefraanteyuontheexpr ewcatelldcloynatnrodltchaenlicgahutsneotthteodwooorrk. PROBLEM Operator does not run from wall control. SOLUTIONS Check lock switch on wall console (See section 4). Check the power source. • Plug a lamp into outlet used for power head. If lamp works, power source is OK. If not, check fuse or circuit breaker. • If power is OK: - Check connections at power head terminals. - Check connections at wall control. - Motor protector may be open. Wait about 20 minutes for protector to reset. Door starts for no reason. Door starts down, then stops before it's closed. Door starts down, then stops and goes back up. Door will only run closed. Door will only run open. Remote control has loepsesrathtianng2r5anfgeeet. Door starts up, but stops before it's completely open. Odopeesrantoort mruonvse,.but door Operator works from wall creomntortoel,cbounttrnoolt. from Noisy operation. STB System malfunction. Lights will not go out. Innerslide jammed into power head. CIf hweircek isstacpulte,sreopnlawceireit.from power head to wall control. If they cut into insulation, they can short wires. Was a remote control lost or stolen? Erase all remote control codes from receiver memory and reprogram. Wall control button sticking. Check operation of buttons. Check CLOSE limit switch setting (See Section 8) Check for shorted wires Check force adjustment (See Section 7). Check CONTACT REVERSE (See Section 7). Check for light beam obstruction or misalignment of Safe-T-Beam® (See Section 3). Check STB self-diagnostic code. Check OPEN limit switch for short and proper wiring. Check force adjustment (See section 7). Check for broken door spring. Check Safe-T-Beam® System(See section 3). Check CLOSE limit switch for short and proper wiring. Check force adjustment (See Section 7). Relocate remote control inside car. Point remote control at door. Replace battery. Do Not attempt to retune remote controls. Be sure door is in good repair, properly lubricated and balanced. Check OPEN limit switch setting (See section 8). Check force adjustment (See section7). Check for broken door spring. Make sure carriage is engaged. Check force adjustment (See Section 7). Program remote control code into receiver memory (See section 9). fIfreoqnueernecmy ootfencoonn-wtroolrkwinogrkusnaitn(dSaeneostheectriodnoe9s) not, . check battery, remote control type (Series II ) and Be sure all fasteners are tight. Be sure door is in good repair, properly lubricated and balanced (See Monthly Maintenance section). Use self-diagnostic STB System troubleshooting information to maintain safe operation (See section 3). Check wiring. Disconnect & reconnect wires on wall control. Non-compatible wall control. Remove motor cover and rotate opti-wheel.