Harman Kardon TC1000 Owners Manual - Page 28

24

Take Control

Cause

The IR codes are incorrect or

lost.

Solution

Delete and then add the IR

codes for your device again. See

“Adding or Deleting a Device,” page

18, or “Completing the

Setup Wiz-

ard

,” page 7.

Cause

The TC1000 is not pointed at

the product you want to control.

Solution

Point the system controller

directly toward the product’s IR

sensor.

Cause

The system controller is in

direct sunlight or under fluorescent

lighting.

Solution

Direct sunlight or fluores-

cent lighting may cause interference

with the IR signal from the system

controller. Use it away from direct

sunlight or fluorescent lighting.

Cause

The electronic device may

have incompatible frequencies with

the TC1000.

Solution

Please contact us at the

number in “Technical Support,”

page 29.

Cause

The IR code for the device is

not a perfect match.

Solution

Assign another IR code to

your device from either the same or

a similar category. You may want to

try all possible matches for your

device to determine which is most

effective.

The database match test does not

work correctly

Cause

The device may not be turned

on.

Solution

Turn on the device and

retry the database match test.

The touchscreen display goes blank or

times out.

Cause

The display timed out due to

inactivity of the system controller.

Solution

Lightly press the touch-

screen, roll or press the selector

wheel, press the Home menu but-

ton, or press the backlight button to

restore the display.

Cause

The backlight duration is set

for too short of a period.

Solution

Increase the backlight

duration period. See “Adjusting the

Display Time-Out,” page 13.

Cause

The batteries are low or dead.

Solution

Replace the batteries. See

“Replacing the Batteries,” page 28.

I cannot hear the internal speaker.

Cause

The speaker is turned off.

Solution

Turn on the speaker set-

ting. See “Turning the Speaker On

or Off,” page 12.

I cannot get my macro to play

Cause

Not enabling the macro to

completely execute or play

Solution

Hold Take Control in front

of the applicable device long enough

for the macro to complete playing.

I can’t create another macro

Cause

You reached the maximum

limit for macros.

Solution

Delete unused macros or

reduce the number of commands

within your macros. See “Working

with Macros,” page 19.

My computer doesn’t work with my

Take Control.

Cause

Loose connections on your

serial cable.

Troubleshooting

—Cont.

Harman Kardon TC1000 Owners Manual - Page 28

Take Control. - cable

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