HP 14t-r000 HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2
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- HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 1
HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 245 G3 Notebook PC HP 246 G3 Notebook PC Maintenance and Service Guide - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Third Edition: June 2014 First Edition: March 2014 Document Part Number: 764382-003 Product notice This guide describes - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 4
iv Safety warning notice - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 5
side ...9 Top ...11 TouchPad ...11 Lights ...12 Button ...13 Keys ...14 Bottom ...15 Labels ...16 3 Illustrated parts catalog ...19 Computer major ...41 Preliminary replacement requirements ...41 Tools required ...41 Service considerations ...41 Plastic parts ...41 Cables and connectors ... - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 6
Service cover ...51 Memory module ...52 Keyboard ...53 Top cover ...56 Power button board ...79 Speakers ...86 Heat sink assembly ...88 RTC battery ...91 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 93 Starting Setup Utility (BIOS) ...93 Updating the BIOS ...93 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 7
Downloading a BIOS update ...103 Using HP PC Hardware Diagnostics (UEFI) ...103 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 104 8 Specifications ...105 Computer specifications ...105 35.6-cm (14.0-in) display specifications ...106 Hard drive specifications ...107 DVD±RW SuperMulti - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 8
memory usage ...123 Questions and answers ...125 13 Power cord set requirements ...127 Requirements for all countries ...127 Requirements for specific countries and regions 128 14 Recycling ...131 Index ...133 viii - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 9
1 Product description Category Description Product name HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 245 G3 Notebook PC Processors Intel processors: Intel Core i3-4030U (1.9GHz, 3-MB L3 Cache, 1600MHz) Intel Core i5-4210U (1.7-GHz, 3-MB L3 cache, 1600-MHz) Intel Core i3- - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 10
up to 2048MB of dedicated video memory (support for A8-6500/ A4-6300/ E1-6050/ A4-5000/ A4-5050/ E1-2100) 35.6-cm (14.0-in), high-definition (HD), WLED, 6144-MB total system memory (4096+2048) HP/ CPQ14 (Intel) HP/ CPQ14 (AMD) HP 240 G3 HP 245 G3 √ √ √ √ √ √ √ √ √ √ - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 11
, 5400-rpm, 9.5-mm or 7.0-mm Fixed, serial ATA, 9.5-mm tray load √ DVD+/-RW Double-Layer SuperMulti Supports zero power optical drive Single digital microphone √ HD audio Dual speakers Dual speakers HP TrueVision HD webcam (fixed, no tilt with activity LED, 1280×720 by 30 frames per second - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 12
Adapter ● Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter_WW External media card HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Pull Insertion/Removal Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz Hot Plug/unplug and auto detect for correct output to wide-aspect - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 13
Intel Anti-Theft Support Intel IPT OTP support Kensington Security Lock Operating system Preinstalled: ● Windows 8.1 ● Ubuntu ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Memory ● Optical drive ● Keyboard HP/ CPQ14 (Intel) HP/ CPQ14 (AMD) HP 240 HP 245 G3 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 14
6 Chapter 1 Product description - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 15
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide in Windows 8, from the Start screen, type support, and then select the HP Support Assistant app. Display 7 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 16
to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Releases the disc tray. 8 Chapter 2 External component identification - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 17
-in (microphone) Connects optional powered stereo speakers, headphones, jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. Left side 9 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 18
. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide in Windows 8, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 19
TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Top 11 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 20
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 21
Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 22
desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Windows 7: Displays the Windows Start menu. Execute frequently used system functions. 14 Chapter 2 External component identification - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 23
. It is normal for the internal fan to cycle on and off during routine operation. (4) Battery release latch Releases the battery. (5) Speaker openings (4) Produce sound. (6) Service cover (select models only) Provides access to the memory module slots. Bottom 15 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 24
computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: located in the battery bay. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 25
Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 26
18 Chapter 2 External component identification - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 27
Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 19 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 28
(3) Component Spare part number Display assembly (35.6-cm [14.0-in] HD, anti-glare, WLED) NOTE: For display in the Czech Republic and Slovakia 757922-FL1 Top cover (includes touchpad) For use in HP 14 and Compaq 14 models: ● Black 757613-001 ● Gray 758618-001 ● White 758911-001 ● Red - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 29
UMA graphics 766503-001 For use in models with AMD processors and UMA graphics 766568-001 System board (includes replacement thermal materials): HP 14, Compaq 14, and HP 240 G3 models with Intel processors: For use in models with an Intel Core i5-4210U processor and UMA graphics: ● Without - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 30
Item Component Spare part number ● Windows 8 Standard 755834-501 ● Windows 8 Professional 755834-601 For use in touch screen models with an Intel Core i5-4210U processor and 2 GB of discrete graphics: ● Without Windows 8 757610-001 ● Windows 8 Standard 757610-501 ● Windows 8 Professional - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 31
with an Intel Celeron N2815 processor and UMA graphics: ● Without Windows 8 755838-001 ● Windows 8 Standard 755838-501 ● Windows 8 Professional 755838-601 HP 240 G3 models: For use in non-touch screen models with an Intel Pentium N3530 processor and UMA graphics: ● Without Windows 8 775631 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 32
Item Component Spare part number ● Without Windows 8 775632-001 ● Windows 8 Standard 775632-501 ● Windows 8 Professional 775632-601 AMD models: For use in models with an AMD A8-6410 processor with UMA graphics without a touch screen ● Without Windows 8 764170-001 ● Windows 8 Standard - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 33
in models with an AMD E1-2100 processor with 2 GB of discrete graphics memory without a touch screen ● Without Windows 8 762429-001 ● Windows 8 Standard 762429-501 HP 245 G3 models: Computer major components 25 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 34
4-cell, 41-Whr, 2.8-Ah Li-ion battery 3-cell, 31-Whr, 2.8-Ah Li-ion battery Base enclosure kit, includes: ● For use in HP 14 and Compaq 14 models ● For use in HP 240 and HP 245 G3 models Base enclosure Left and right rear covers Lock bracket (not illustrated) Spare part number 766011-001 766011-501 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 35
, 1600-MHz): 8-GB 4 GB 2 GB Service cover Display assembly subcomponents Spare part number 693374-001 691740-001 691739-001 758616-001 Item (1) Component Display bezel (includes Mylar screw covers): For use with HP 14 models For use with HP 240 G3 models For use with HP 245 G3 models Spare part - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 36
in blue HP 14 models ● For use in gray Compaq 14 models ● For use in gray HP 14 models Models with a touch screen: ● For use in black HP 14 and Compaq 14 models ● For use in white HP 14 and Compaq 14 models ● For use in red HP 14 and Compaq 14 models ● For use in blue HP 14 and Compaq 14 models 28 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 37
Item Component ● For use in silver HP 14 and Compaq 14 models ● For use in gray HP 14 and Compaq 14 models Spare part number 760246-001 760103-001 Display assembly subcomponents 29 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 38
drive, SATA; does not include bracket): 1-GB, 5400-rpm 750-GB, 5400-rpm (HP 14 and Compaq 14 models only) 750-GB, 5400-rpm (HP 240 and HP 245 G3 models only) 500-GB, 5400-rpm (HP 14 and Compaq 14 models only) 500-GB, 5400-rpm (HP 240 and HP 245 G3 models only) 500-GB, 5400-rpm, 7 mm - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 39
use in Switzerland For use in Taiwan For use in Thailand For use in the United Kingdom and Singapore Rubber feet for use on HP 14 and Compaq 14 models Screw Kit Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-061 490371-201 490371-202 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 40
China and India only) Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 4-cell, 41-Whr, 2.8-Ah Li-ion battery 45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the People's Republic of China and India) 3-cell, 31-Whr, 2.8-Ah Li-ion - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 41
non-touch screen models with an Intel Core i3-3217U processor and 1 GB of discrete graphics in HP 14 and Compaq 14 models with Windows 8 Professional System board for use in HP 14, Compaq 14, and HP 240 G3 models without Windows 8 and equipped with an Intel Core i3-4010U processor and UMA graphics - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 42
757602-001 757603-001 757604-001 757605-001 757606-001 757607-001 757608-001 757609-001 Description System board for use in HP 14, Compaq 14, and HP 240 G3 models without Windows 8 and equipped with an Intel Core i5-4210U processor and UMA graphics (includes replacement thermal materials) System - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 43
757922-FL1 Description System board for use in touch screen models with an Intel Core i5-4210U processor and 2 GB of discrete graphics in HP 14 and Compaq 14 models without Windows 8 System board for use in touch screen models with an Intel Core i5-4210U processor and 2 GB of discrete graphics in - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 44
with Windows 8 Professional Hard Drive Hardware Kit (includes bracket and screws) Service cover Screw Kit Top cover for use in gray HP 14, Compaq 14, and HP 245 G3 models (includes touchpad) Top cover for use in white HP 14 and Compaq 14 models (includes touchpad) Top cover for use in red models - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 45
with Windows 8 Standard System board for use in touch screen models with an Intel Core i3-3217U processor and UMA graphics in HP 14 and Compaq 14 models with Windows 8 Professional System board for use in models with an AMD E2-3800 processor, with UMA graphics, without a touch screen, and without - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 46
models with Windows 8 Standard System board for use in touch screen models with an Intel Pentium N3530 processor and UMA graphics in HP 14 and Compaq 14 models with Windows 8 Professional System board for use in models with an AMD A8-6410 processor, with UMA graphics, without a touch screen, without - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 47
240 G3 models with an Intel Core i3-4005U processor, with UMA graphics, without a touch screen, without Windows 8 System board for use in HP 14, Compaq 14, and HP 240 G3 models with an Intel Core i3-4005U processor, with UMA graphics, without a touch screen, with Windows 8 Standard System board for - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 48
without Windows 8 System board for use in non-touch screen models with an Intel Core i3-4005U processor and 1 GB of discrete graphics in HP 14 and Compaq 14 models with Windows 8 Standard System board for use in non-touch screen models with an Intel Core i3-4005U processor and 1 GB of discrete - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 49
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 50
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 51
-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4, properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 52
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 53
continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Battery Description 4-cell, 41-Whr, 2.8-Ah Li-ion battery 3-cell, 31 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 54
with a touch screen Raw display panel for use in HP 14 models, touch screen Raw display panel for use in Compaq 14 models, touch screen Display bezel for use with HP 14 models Display bezel for use with HP 240 G3 models Display bezel for use with HP 245 G3 models Display bezel for use with Compaq - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 55
4. Remove the display bezel. 5. To remove the webcam/microphone module: a. Position the display assembly with the top edge toward you. b. Lift to disengage the adhesive that secures the webcam/microphone module to the display, and then lift the module enough to access the cable connection on the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 56
b. Rotate the display panel onto the keyboard to gain access to the display cable connection on the back of the panel (1). c. On the back of the display panel, release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the cable (3). Reverse this - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 57
Optical drive Description DVD+/-RW Double-Layer SuperMulti Drive for use in HP 14 and Compaq 14 models DVD+/-RW Double-Layer SuperMulti Drive for use in HP 240 and HP 245 G3 models Spare part number 757606-001 766899-001 Before removing the optical drive, follow these steps: 1. Shut down the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 58
5. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. 50 Chapter 4 Removal and replacement procedures - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 59
the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). To remove the service cover: 1. Loosen the Phillips service cover screw (1). 2. Lift up and remove the service cover (2). Reverse this procedure to install the service cover. Component replacement procedures 51 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 60
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). 5. Remove the service cover (see Service cover on page 51). To remove a memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 61
Keyboard Description Keyboard for use in the United States Keyboard for use in the United Kingdom Keyboard for use in France Keyboard for use in Spain Keyboard for use in Portugal Keyboard for use in Turkey Keyboard for use in Latin America Keyboard for use in Saudi Arabia Keyboard for use in Brazil - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 62
2. Remove the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer. 3. Position the computer upright with the front toward you. 4. Lift to rotate up the top of the keyboard (1), and then lift the keyboard (2) to disengage it from the computer. NOTE: You may need to use a flat tool - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 63
5. Rotate the keyboard over onto the palm rest (1), and the lift the ZIF connector (2) and disconnect the keyboard cable from the system board (3). Reverse this procedure to install the keyboard. Component replacement procedures 55 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 64
HP 14 and Compaq 14 models: Top cover for use in black HP 14 and Compaq 14 models (includes touchpad) Top cover for use in gray HP 14 and Compaq 14 models (includes touchpad) Top cover for use in white HP 14 and Compaq 14 models (includes touchpad) Top cover for use in red HP 14 and Compaq 14 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 65
2. Remove the nine Phillips PM2.5×8.0 screws that secure the top cover to the computer. Component replacement procedures 57 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 66
rear covers from the computer. The rear covers are included in the base enclosure kit, spare part number 757598-001 for HP 14 and Compaq 14 models, 766898-001 for HP 240 and HP 245 G3 models. 4. Remove the two Phillips broadhead PM2.0×2.0 screws from the optical drive bay that secure the top cover - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 67
6. Disconnect the power button board cable (1) and the touchpad button board cable (2). 7. Remove the three Phillips PM2.5×4.0 screws that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until it disengage from the base enclosure. NOTE: The top cover may be very - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 68
9. Remove the top cover (2). Reverse this procedure to install the top cover. 60 Chapter 4 Removal and replacement procedures - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 69
outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) To remove the power button - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 70
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) To remove the TouchPad button - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 71
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) To remove the USB board - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 72
HP 14 and Compaq 14 models only) 750-GB, 5400-rpm (HP 240 and HP 245 G3 models only) 500-GB, 5400-rpm (HP 14 and Compaq 14 models only) 500-GB, 5400-rpm (HP 240 and HP page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 73
2. Remove the two Phillips PM2.5×3.0 screws (1) that secure the hard drive to the computer. 3. Slide the hard drive to disengage it from the connector (2). 4. Lift the hard drive from the computer (3). 5. To remove the hard drive bracket, remove the two Phillips PM3.0×4.0 screws (1) that secure the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 74
6. Remove the hard drive bracket from the hard drive (2). Reverse this procedure to reassemble and install the hard drive. 66 Chapter 4 Removal and replacement procedures - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 75
message, remove the module to restore device functionality, and then contact support. Before removing the WLAN module, follow these steps: 1. Shut see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 76
3. Remove the WLAN module by pulling the module away from the connector (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 77
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) To remove the power connector - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 78
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) To remove the fan: 1. Position - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 79
4. Remove the fan from the computer (3). Reverse this procedure to install the fan. Component replacement procedures 71 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 80
-001 Display enclosure for use in black HP 14 and Compaq 14 models with a touch screen 758608-001 Display enclosure for use in white HP 14 and Compaq 14 models with a touch screen 758609-001 Display enclosure for use in red HP 14 and Compaq 14 models with a touch screen 758610-001 Display - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 81
battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 82
4. Remove the display assembly (2). If it is necessary to replace any of the display assembly subcomponents: 1. To remove the display bezel: a. Remove the two Mylar covers (1) and two Phillips PM2.0×3.0 screws (2) that secure the bezel to the display. b. Flex the inside of the top edge (3), the left - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 83
c. Remove the display bezel. NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. 2. To remove the webcam/microphone module: a. Position the display assembly with the top edge toward you. b. Disconnect the cable (1) from the module. c. Remove - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 84
a. Remove the four Phillips PM2.0×3.0 screws that secure the display panel to the enclosure. NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. b. Rotate the display panel onto the keyboard to gain access to the display cable connection on - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 85
a. Remove the six broadhead Phillips PM2.5×2.5 screws (1) and the two Phillips PM2.0×2.5 screws (2) that secure the display hinges to the display enclosure. b. Remove the display hinges (3). 5. To remove the wireless antenna cables and transceivers, release the wireless antenna cables from the clips - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 86
6. To remove the display/webcam cable, remove the cable from the clips built into the display enclosure (1), and then remove the cable from the display enclosure (2). NOTE: If replacing the display enclosure, be sure that the subcomponents (including the webcam/ microphone module, the antenna - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 87
use in non-touch screen models with an Intel Core i3-4005U processor and UMA graphics: ● Without Windows 8 ● Windows 8 Standard ● Windows 8 Professional HP 14 and Compaq 14 models with Intel processors: For use in models with an Intel Core i5-4210U processor and 2 GB of discrete graphics: ● Without - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 88
Description ● Without Windows 8 ● Windows 8 Standard ● Windows 8 Professional For use in touch screen models with an Intel Core i3-4010U processor and 1 GB of discrete graphics: ● Without Windows 8 ● Windows 8 Standard ● Windows 8 Professional For use in touch screen models with an Intel Core i3- - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 89
models with an Intel Celeron N2815 processor and UMA graphics: ● Without Windows 8 755838-001 ● Windows 8 Standard 755838-501 ● Windows 8 Professional 755838-601 HP 240 G3 models with Intel processors: For use in non-touch screen models with an Intel Pentium N3530 processor and UMA graphics - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 90
Description Spare part number ● Without Windows 8 764176-001 ● Windows 8 Standard 764176-501 For use in models with an AMD A4-6210 processor with UMA graphics without a touch screen ● Without Windows 8 764172-001 ● Windows 8 Standard 764172-501 For use in models with an AMD A4-6210 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 91
with an AMD E1-2100 processor with 2 GB of discrete graphics memory without a touch screen ● Without Windows 8 762429-001 ● Windows 8 Standard 762429-501 HP 245 G3 models with Intel processors: For use in models with an AMD A4-5000 processor and 1 GB of discrete graphics: ● Without Windows - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 92
4. Remove the battery (see Battery on page 45). 5. Remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) ● USB board (see USB board on page - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 93
3. Lift the right side of the system board (2), and then pull the board away from the computer to remove it. Reverse this procedure to install the system board. Component replacement procedures 85 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 94
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) ● WLAN module (see WLAN module - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 95
3. Lift the speakers from the base enclosure (2). NOTE: Note the rubber gaskets around each screw. When installing the speakers, make sure the gaskets are installed correctly. Reverse this procedure to install the speakers. Component replacement procedures 87 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 96
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) ● WLAN module (see WLAN module - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 97
3. Remove the heat sink assembly (2) from the system board. Discrete heat sink: UMA heat sink: Component replacement procedures 89 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 98
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits. The following illustrations show - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 99
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45), and then remove the following components: ● Service cover (see Service cover on page 51) ● Keyboard (see Keyboard on page 53) ● Top cover (see Top cover on page 56) ● WLAN module (see WLAN module - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 100
2. Using a thin tool or screwdriver, disengage the battery from the socket (1), and then remove the battery (2). Reverse this procedure to install the RTC battery. 92 Chapter 4 Removal and replacement procedures - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 101
5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 102
hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 103
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC for earlier and later versions. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 104
96 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 105
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 106
cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 107
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC for earlier and later versions. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 108
100 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 109
and HP PC Hardware USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1. Computer Setup screen, press esc, and then follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 110
exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - 102 Chapter 7 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in SUSE Linux - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 111
support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. Follow the on-screen instructions by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 112
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC for earlier and later versions. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 113
8 Specifications Computer specifications Metric U.S. Dimensions (touch models) Depth Width Height Weight (with 3 cell battery) Input power Operating voltage and current Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 114
35.6-cm (14.0-in) display specifications Dimensions Height Width Diagonal Number of colors cm 31.2 cm 35.7 cm Up to 16.8 million 200:1 (typical) 200 nits (typical) 6.93 in 12.28 in 14.06 in 0.197 × 0.197 mm 1366 × 768 RGB vertical stripe LED 80 × 25 2.0 W ±65° horizontal, ±50° - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 115
ms 1.5 ms 3 ms Average (read/write) 10 ms 11 ms 13 ms Maximum 12 ms 14 ms 24 ms Logical blocks 1,938,921,461 1,465,149,168 1,048,576,000 Disk rotational is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 107 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 116
DVD±RW SuperMulti DL Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 117
points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 118
contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 119
booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 120
you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 121
these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 122
. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 116. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 123
> System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control running utilities, or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 124
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 125
press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If possible, back up all personal files. 2. Insert the first recovery disc into - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 126
1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. 118 Chapter 10 Backing up, restoring, and recovering in Windows 7 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 127
computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or restore the computer to its original factory state. You can create an HP Factory Image Restore DVD, using an installed or an external DVD±RW - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 128
installed by HP must be manually reinstalled. Personal files must be restored from a backup. To restore the computer using the HP Factory Image , click Tools, and then click Create HP Factory Image Restore DVD in the right pane. 3. Follow the on-screen instructions to create an image file to burn - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 129
personal data from the notebook PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps are disclosed in the Maintenance & Service Guides available for HP PC products available on the product support pages at www.hp.com. 1. Follow steps (a) through - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 130
If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all U.S. Department of Defense (DOD) 5220.22-M approved. To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 131
BIOS code is A utility is required for BIOS code and programmed at the writing data to this PC factory. Code is updated memory and is configuration when the system BIOS is available on the HP data. updated. Configuration website. Writing data data and settings are to this ROM in an input - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 132
not made available to the public unless a firmware upgrade is necessary to address a unique issue. Stores fingerprint templates. By enrolling in HP ProtectTools Security Manager. Only a digitally signed application can make the call to write to the flash. 124 Chapter 12 Statement of Volatility - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 133
b. Select File, then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then press Enter. 2. What writable. A utility is required to perform the write function. 4. In some PC systems, the Firmware Hub for System BIOS is a flash memory chip so that - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 134
126 Chapter 12 Statement of Volatility - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 135
13 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 136
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 137
Country/region Accredited agency Applicable note number 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 138
130 Chapter 13 Power cord set requirements - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 139
14 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 140
132 Chapter 14 Recycling - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 141
order changing 117 changing HP Recovery Manager 112 bottom 17 buttons left TouchPad 11 power 13 right TouchPad 11 C cables, service considerations 41 caps lock electrostatic discharge 42 equipment guidelines 44 esc key, identifying 14 Ethernet, product description 3 external media cards 4 external - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 142
) 9 K keyboard illustrated 20 product description 4 removing 53 keys action 14 esc 14 fn 14 Windows 14 L labels Bluetooth 17 regulatory 17 serial number 16 service 16 wireless certification 17 WLAN 17 latch, battery release 15 legacy support, USB 101 lights AC adapter 9 caps lock 12 hard drive 10 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 143
109, 112 HP Recovery Manager 111, 116 media 112 options 110 starting 111 supported discs 109 system 111 USB flash drive 112 using HP Recovery media 110 109 Windows Backup and Restore restoring files 116 Windows key, identifying 14 wireless antennas illustrated 28 removing 77, 78 spare part number 34 - HP 14t-r000 | HP 14 Notebook PC Compaq 14 Notebook PC HP 240 G3 Notebook PC HP 2 - Page 144
136 Index
HP 14 Notebook PC
Compaq 14 Notebook PC
HP 240 G3 Notebook PC
HP 245 G3 Notebook PC
HP 246 G3 Notebook PC
Maintenance and Service Guide