HP 3330mfp HP LaserJet 3330mfp - (English) Fax Guide - Page 41

Problem Cause Solution Faxes are transmitting or being received very slowly (continued). If there is a poor phone line connection, the product and the receiving fax machine slow down the transmission to adjust for errors. Hang up and resend the fax. Have the phone company check the phone line. Faxes are not printing or are printing incorrectly at the product. There is no media in the media input tray. Load media. Any faxes received while the input tray is empty are stored in memory and will print once the tray has been refilled. The receive to PC option Check to determine whether the might be selected, and faxes computer is receiving faxes: are being received by the Click Start, point to Programs, computer. point to HP LaserJet 3300, point to Tools, and click HP LaserJet Device Configuration. Click the Fax tab, then the Receive tab. Clear the Receive to PC check box if it is selected, and click OK. Faxes are printing on two pages instead of one. The autoreduction setting may not be set correctly. If you want faxes to be reduced to fit on one page, the autoreduction setting should be on. If the setting is off, faxes may print on multiple pages. See the autoreduction topic in the electronic user guide to adjust the setting. Received faxes are too The product ran out of toner light or are printing only while printing a fax. on half of the page. The product stores up to 10 of the most recently printed faxes. As soon as possible, replace the print cartridge and see the instructions for reprinting a fax in the electronic user guide. Sending fax problems Use the table in this section to solve problems that might occur when sending faxes. ENGB Sending fax problems 39