HP 3390 Service Manual - Page 76
HP policy on non-HP supplies, Resetting the all-in-one for non-HP supplies, HP fraud hotline
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9. Plug in the all-in-one, and then turn it on. Figure 3-31 Replacing the ADF pickup-roller assembly (9 of 9) HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non-HP supply will not be covered under the warranty. When you insert a supply into the all-in-one, the all-in-one will inform you if the supply is not a genuine HP supply. If you insert a genuine HP supply that has reached the low state from another HP device, the all-in-one identifies the supply as non-HP. Simply return the supply to the original device to reactivate the HP features and functionality. Resetting the all-in-one for non-HP supplies When you install a non-HP print cartridge, Unauthorized appears on the control-panel display. In order to print with this supply, you must press when you install this non-HP supply. CAUTION The all-in-one will not stop printing when this type of supply is empty. Damage to the all-in-one could occur if the all-in-one prints with an empty non-HP print cartridge. See HewlettPackard limited warranty statement on page 326 and Print Cartridge Limited Warranty Statement on page 327. HP fraud hotline Call the HP fraud hotline if the all-in-one or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and take steps to resolve the problem. 54 Chapter 3 Maintenance ENWW