HP 3390 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 348
Critical error messages, Table 13-2 - error 49
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Critical error messages Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If a critical error persists, the all-in-one might require service. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all-in-one has experienced an internal embedded software error. The all-in-one has experienced an internal hardware error. The all-in-one has experienced an internal hardware error. The all-in-one has experienced an internal hardware error. Recommended action Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. 3. Turn on the power and wait for the allin-one to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. Use the power switch to turn the allin-one on. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. Use the power switch to turn the allin-one on. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. 330 Chapter 13 Troubleshooting ENWW