HP 3390 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 392
Availability of support and service, HP Customer Care
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Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. For details, see the support flyer that is included in the box with your all-in-one. HP Customer Care Online Services For 24-hour access to updated HP all-in-one-specific software, product information, and support information using an Internet connection, go to the appropriate Web site. ● HP LaserJet 3050 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3050 ● HP LaserJet 3052 all-in-one printer, scanner, copier: www.hp.com/support/lj3052 ● HP LaserJet 3055 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3055 ● HP LaserJet 3390 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3390 ● HP LaserJet 3392 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3392 Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to http://instantsupport.hp.com. Telephone support HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the all-in-one, or visit www.hp.com and click Contact HP. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem. HP direct ordering for accessories or supplies ● United States: www.hp.com/sbso/product/supplies. ● Canada: www.hp.ca/catalog/supplies ● Europe: www.hp.com/supplies ● Asia-Pacific: www.hp.com/paper/ To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the all-in-one. HP service agreements 374 Appendix B Service and support ENWW