HP 4500 HP Color LaserJet 4500, 4500 N, 4500 DN Printer - Quick Reference Guid - Page 45

If the Printer Continues to Jam. . ., Avoid fanning media. Fanning media causes static

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If the Printer Continues to Jam. . . • Verify that media is correctly loaded in the input trays and that all length and width guides are correctly set. • Try turning over the stack of media in the tray. • Do not print on torn, worn, or irregular media. • Do not print on previously printed media. • Verify that the media you are using is supported by the printer. See the media use specifications section earlier in this guide. • Verify that the input tray is configured for the type of media loaded. • When Tray 1 is in TRAY 1=CASSETTE mode, verify that the tray is configured for the size of media loaded. • Verify that input trays are not overfilled. 3 • Avoid fanning media. Fanning media causes static electricity, which can lead to jams. • If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. See the appendix in this guide for customer support phone numbers. EN Clearing Jams 33

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EN
Clearing Jams
33
3
If the Printer Continues to Jam. . .
•
Verify that media is correctly loaded in the input trays and
that all length and width guides are correctly set.
•
Try turning over the stack of media in the tray.
•
Do not print on torn, worn, or irregular media.
•
Do not print on previously printed media.
•
Verify that the media you are using is supported by the
printer. See the media use specifications section earlier in
this guide.
•
Verify that the input tray is configured for the type of media
loaded.
•
When Tray 1 is in TRAY 1=CASSETTE mode, verify that
the tray is configured for the size of media loaded.
•
Verify that input trays are not overfilled.
•
Avoid fanning media. Fanning media causes static
electricity, which can lead to jams.
•
If the printer still continues to jam, contact HP Customer
Support or your authorized HP service provider. See the
appendix in this guide for customer support phone
numbers.