HP 7550 HP Photosmart 7550 Series printer - (English) Reference Guide - Page 35

Problem, Possible cause, Solution, Windows PC, Remove, HP Photosmart software, Macintosh, Uninstall - photosmart for windows 7

Get HP 7550 - PhotoSmart Color Inkjet Printer PDF manuals and user guides
UPC - 844844844303
View all HP 7550 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 35 highlights

Problem Possible cause Solution When I connect a USB cable between the printer and my computer, I get an error saying YOU HAVE CONNECTED YOUR COMPUTER TO THE PRINTER'S FRONT USB PORT. You have connected your computer to the camera port on the front of the printer. This port should only be used to connect an HP direct-printing digital camera to the printer. Try connecting the USB cable to the USB port on the back of the printer. If you were installing the printer software when you received the error message, try the following: Windows PC 1 Uninstall the printer software. Insert the printer software CD into your computer, click Remove HP Photosmart software, then follow the instructions on your computer screen. 2 When the uninstall is complete, restart your computer. 3 Connect the USB cable to the USB port on the back of the printer. 4 Reinstall the printer software. For instructions, see the Software Setup & Product Support booklet. Macintosh 1 Uninstall the printer software. Insert the printer software CD into your computer, select Uninstall from the Installer, then follow the instructions on your computer screen. 2 When the uninstall is complete, restart your computer. 3 Connect the USB cable to the USB port on the back of the printer. 4 Reinstall the printer software. For instructions, see the Software Setup & Product Support booklet. troubleshooting: USB connection problems 31

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
troubleshooting: USB connection problems
31
When I connect a
USB cable between
the printer and my
computer, I get an
error saying YOU
HAVE
CONNECTED
YOUR COMPUTER
TO THE PRINTER’S
FRONT USB PORT.
You have
connected your
computer to the
camera port on the
front of the printer.
This port should
only be used to
connect an HP
direct-printing
digital camera to
the printer.
Try connecting the USB cable to the USB
port on the
back
of the printer.
If you were installing the printer software
when you received the error message, try
the following:
Windows PC
1
Uninstall the printer software. Insert the
printer software CD into your computer,
click
Remove
HP Photosmart software
,
then follow the instructions on your
computer screen.
2
When the uninstall is complete, restart
your computer.
3
Connect the USB cable to the USB port
on the
back
of the printer.
4
Reinstall the printer software. For
instructions, see the
Software Setup &
Product Support
booklet.
Macintosh
1
Uninstall the printer software. Insert the
printer software CD into your computer,
select
Uninstall
from the Installer, then
follow the instructions on your
computer screen.
2
When the uninstall is complete, restart
your computer.
3
Connect the USB cable to the USB port
on the
back
of the printer.
4
Reinstall the printer software. For
instructions, see the
Software Setup &
Product Support
booklet.
Problem
Possible cause
Solution