HP 7550 HP Photosmart 7550 Series printer - (English) Reference Guide - Page 55

Automatic, Windows PC, Quality, Macintosh, Paper Type/Quality, scratches or wrinkles, is light-colored - photosmart manual

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Problem Possible cause Solution The paper type is set to Automatic, but the printer does not use the best print mode for the paper. The paper may be marked, scratched, or wrinkled. OR The paper may be dark in color or contain metallic fibers. If the paper is damaged, dark in color, or contains metallic fibers, the sensor may not detect paper type and size accurately. Make sure the paper is clean and free of scratches or wrinkles, is light-colored, and does not contain metallic fibers. Windows PC • Select the appropriate paper type on the Quality tab of the printer Properties dialog box. Macintosh • Select the appropriate paper type on the Paper Type/Quality panel of the Print dialog box. The paper may be letterhead or stationery with a preprinted pattern at the top edge. Set the paper type manually instead of selecting Automatic. See the HP Photosmart Printer Help for more information on: • Printing a diagnostic page • Software problems • USB connection problems • Printer problems • Printing problems • Error messages troubleshooting: printing problems 51

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troubleshooting: printing problems
51
See the HP Photosmart Printer Help for more information on:
•
Printing a diagnostic page
•
Software problems
•
USB connection problems
•
Printer problems
•
Printing problems
•
Error messages
The paper type is
set to
Automatic
,
but the printer does
not use the best
print mode for the
paper.
The paper may be
marked, scratched,
or wrinkled.
OR
The paper may be
dark in color or
contain metallic
fibers.
If the paper is damaged, dark in color, or
contains metallic fibers, the sensor may
not detect paper type and size accurately.
Make sure the paper is clean and free of
scratches or wrinkles, is light-colored, and
does not contain metallic fibers.
Windows PC
•
Select the appropriate paper type on
the
Quality
tab of the printer Properties
dialog box.
Macintosh
•
Select the appropriate paper type on
the
Paper Type/Quality
panel of the
Print dialog box.
The paper may be
letterhead or
stationery with a
preprinted pattern
at the top edge.
Set the paper type manually instead of
selecting
Automatic
.
Problem
Possible cause
Solution