HP 882c (English) Windows Connect * User's Guide - C6413-90009 - Page 80

Extended Warranty Options, After Ninety Days

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5 Getting Help When Things Go Wrong After Ninety Days You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!) • For quick questions in the United States only, call (900) 555-1500. The fee is $2.50 per minute and begin when you connect with a support technician. • For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard. • If during your phone call, it is determined that your printer requires repair, and you are within your printer's hardware warranty period, the support fee will be reversed. However, if you are calling long distance, the long-distance charges apply. Extended Warranty Options If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call Hewlett-Packard directly and ask about our service agreement offering. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221. For service agreements outside the U.S. and Canada, contact your local HP Sales Office. 72

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72
Getting Help When Things Go Wrong
5
After Ninety Days
You can still get help from HP for a fee.
Prices are subject to change without
notice. (Online help is still available for
free!)
•
For quick questions in the United
States only, call (900) 555-1500. The
fee is $2.50 per minute and begin
when you connect with a support
technician.
•
For calls from Canada, or for calls in
the U.S. that you anticipate might be
longer than ten minutes in length, call
(800) 999-1148. The fee is US $25 per
call, charged to your Visa or
MasterCard.
•
If during your phone call, it is
determined that your printer requires
repair, and you are within your
printer’s hardware warranty period, the
support fee will be reversed. However,
if you are calling long distance, the
long-distance charges apply.
Extended Warranty
Options
If you would like to extend your printer
coverage beyond the one year factory
warranty, you have the following options:
•
Consult your reseller to get extended
coverage.
•
If your reseller does not offer service
contracts, please call Hewlett-Packard
directly and ask about our service
agreement offering. In the U.S. call
(800) 446-0522; in Canada call
(800) 268-1221. For service
agreements outside the U.S. and
Canada, contact your local HP Sales
Office.