HP B9180 User Guide - Page 50

Printing problems, Printing is very slow - paper feed problem

Get HP B9180 - PhotoSmart Pro Color Inkjet Printer PDF manuals and user guides
UPC - 882780360518
View all HP B9180 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 50 highlights

The Attention light flashed amber briefly after I turned the printer off Solution This is a normal part of the power-down process; it does not indicate a problem with the printer. The printer is plugged in but will not turn on Solution ● The printer might have drawn too much power. Unplug the printer power cord. Wait about 30 seconds, and then plug the cord back in. Turn on the printer. ● The printer might be plugged into a power strip that is turned off. Turn on the power strip, and then turn on the printer. ● The power cord could be defective. The printer makes noises when I turn it on, or starts making noises after sitting unused for a while Solution The printer might make noises after a period of inactivity or when its power supply has been interrupted and then restored. This is normal operation. The printer is performing an automatic maintenance procedure to ensure it produces the best quality output. For more information, see Leave the printer on. Printing problems Note Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The name of HP support services may vary by country/region. Tip View the How do I? animations available from the HP Solution Center to see how to load paper in the main tray or the specialty media tray, how to clear a paper jam, and how to install and replace ink cartridges and printheads. Printing is very slow Cause You might be printing a PDF or a project containing high-resolution graphics or photos. Large, complex projects containing graphics or photos print slower than text documents. Solution Consider using lower resolution graphics in the project, if possible, or allow for longer print times in your workflow. Paper does not feed into the printer correctly from the main tray Solution ● If you are using non-HP brands of glossy media or thick media in the main tray, and the printer does not feed the paper or feeds multiple sheets through at once, HP Photosmart Pro B9100 series User Guide 47

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
The Attention light flashed amber briefly after I turned the printer off
Solution
This is a normal part of the power-down process; it does not indicate a
problem with the printer.
The printer is plugged in but will not turn on
Solution
●
The printer might have drawn too much power. Unplug the printer power cord.
Wait about 30 seconds, and then plug the cord back in. Turn on the printer.
●
The printer might be plugged into a power strip that is turned off. Turn on the
power strip, and then turn on the printer.
●
The power cord could be defective.
The printer makes noises when I turn it on, or starts making noises after sitting
unused for a while
Solution
The printer might make noises after a period of inactivity or when its
power supply has been interrupted and then restored. This is normal operation. The
printer is performing an automatic maintenance procedure to ensure it produces the
best quality output. For more information, see
Leave the printer on
.
Printing problems
Note
Before contacting HP support, read this section for troubleshooting tips or
go to the online support services at
www.hp.com/support
. The name of
HP support services may vary by country/region.
Tip
View the
How do I?
animations available from the HP Solution Center to
see how to load paper in the main tray or the specialty media tray, how to clear
a paper jam, and how to install and replace ink cartridges and printheads.
Printing is very slow
Cause
You might be printing a PDF or a project containing high-resolution
graphics or photos. Large, complex projects containing graphics or photos print
slower than text documents.
Solution
Consider using lower resolution graphics in the project, if possible, or
allow for longer print times in your workflow.
Paper does not feed into the printer correctly from the main tray
Solution
●
If you are using non-HP brands of glossy media or thick media in the main tray,
and the printer does not feed the paper or feeds multiple sheets through at once,
HP Photosmart Pro B9100 series User Guide
47