HP B9180 User Guide - Page 56

Ink cartridge and printhead errors - replace printhead

Get HP B9180 - PhotoSmart Pro Color Inkjet Printer PDF manuals and user guides
UPC - 882780360518
View all HP B9180 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 56 highlights

Error message: Non-optimal alignment. To realign - select Align printheads. Press OK to continue. Solution Printhead alignment was unsuccessful. Select Align printheads, and then press OK to perform the printhead alignment again. For best results, make sure you have loaded HP Advanced Photo Paper - Glossy. Error message: Closed loop calibration unsuccessful. Press OK to continue. Solution Closed loop calibration was unsuccessful. Press OK. Make sure that you have loaded HP Advanced Photo Paper - Glossy in the main tray, select Closed loop calibration, and then press OK to perform the calibration again. Error message: Extended inactivity detected. Recommend closed loop calibration. Press OK to continue. Solution If the printer is turned off for an extended period of time, the printer prompts you to perform a closed loop calibration. Make sure that you have loaded HP Advanced Photo Paper - Glossy in the main tray, and then click OK to perform the calibration and to maintain the best print quality. Error message: Top door is open. Solution Close the top door of the printer. Ink cartridge and printhead errors Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The name of HP support services may vary by country/region. Tip View the How do I? animations available from the HP Solution Center to see how to load paper in the main tray or the specialty media tray, how to clear a paper jam, and how to install and replace ink cartridges and printheads. Error message: The ink in the following cartridge(s) is past its expiration date. - OR- The following ink cartridge(s) appears to be missing or damaged -OR- Cannot print. Replace the following empty ink cartridge to resume printing. Solution The specified ink cartridge or printhead might be old or damaged. Remove the cartridge and then reinstall it. For more information, see Replace the ink cartridges. If this does not work, replace the cartridge. If the printhead needs to be replaced, contact HP support for special instructions. HP Photosmart Pro B9100 series User Guide 53

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
Error message: Non-optimal alignment. To realign – select Align printheads. Press
OK to continue.
Solution
Printhead alignment was unsuccessful. Select
Align printheads
, and
then press
OK
to perform the printhead alignment again. For best results, make sure
you have loaded
HP Advanced Photo Paper - Glossy
.
Error message: Closed loop calibration unsuccessful. Press OK to continue.
Solution
Closed loop calibration was unsuccessful. Press
OK
. Make sure that you
have loaded
HP Advanced Photo Paper - Glossy
in the main tray, select
Closed
loop calibration
, and then press
OK
to perform the calibration again.
Error message: Extended inactivity detected. Recommend closed loop calibration.
Press OK to continue.
Solution
If the printer is turned off for an extended period of time, the printer
prompts you to perform a closed loop calibration. Make sure that you have
loaded
HP Advanced Photo Paper - Glossy
in the main tray, and then click
OK
to
perform the calibration and to maintain the best print quality.
Error message: Top door is open.
Solution
Close the top door of the printer.
Ink cartridge and printhead errors
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at
www.hp.com/support
. The name of HP support services may vary
by country/region.
Tip
View the
How do I?
animations available from the HP Solution Center to
see how to load paper in the main tray or the specialty media tray, how to clear
a paper jam, and how to install and replace ink cartridges and printheads.
Error message: The ink in the following cartridge(s) is past its expiration date. —
OR— The following ink cartridge(s) appears to be missing or damaged —OR—
Cannot print. Replace the following empty ink cartridge to resume printing.
Solution
The specified ink cartridge or printhead might be old or damaged.
Remove the cartridge and then reinstall it. For more information, see
Replace the
ink cartridges
. If this does not work, replace the cartridge. If the printhead needs to
be replaced, contact HP support for special instructions.
HP Photosmart Pro B9100 series User Guide
53